Associate Director, Strategy & Operations - CEO Office

The posting, as Airwallex wrote it

ABOUT AIRWALLEX

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

About the team

The CEO Office works directly with Airwallex’s executive leadership on some of the company’s most important strategic, operational, and organizational priorities.

This is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organizational scaling, and AI transformation.

The team helps leadership navigate ambiguity, accelerate execution, and drive alignment across the company during periods of rapid growth and change.

Airwallex is building the global financial infrastructure for modern businesses. With operations spanning multiple continents and rapid growth across payments, banking, software, and AI-enabled financial products, the company is entering a critical phase of global scale and platform expansion.

This role offers close exposure to senior leadership, direct involvement in high-stakes decision-making, and the opportunity to work on some of the hardest scaling challenges inside a global fintech platform.

What you’ll do

As part of the CEO Office, you will work closely with Airwallex’s leadership team on high-priority initiatives that shape the direction of the company globally.

You will operate across strategy and execution: helping frame problems, drive alignment, and ensure complex initiatives move from idea to outcome.

Projects may include

• Scaling new products and business lines globally
• International expansion and market entry strategy
• Regulatory and banking infrastructure initiatives
• Organisational effectiveness and operating model design
• Commercial acceleration and go-to-market execution
• M&A evaluation and post-merger integration
• AI-enabled operational transformation
• Cross-functional strategic initiatives tied to company priorities

You will regularly work with senior leaders across product, engineering, finance, commercial, legal, operations, and regional t
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equivalent practical experience

Preferred qualifications

• Experience in fintech, financial services, or other regulated industries
• Experience working directly with senior executives or founders
• Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance
• Experience scaling products, markets, or operational functions in international environments
• Strong data analysis and business modelling capabilities
• Demonstrated ability to balance strategic thinking with hands-on execution

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.