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Sr Manager, Operations Control Center OCC / SOC

Allegiant · On-site · Las Vegas, NV · $150k–$190k

Posted by Allegiant on their careers site · View the original posting

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Summary
The Sr. Manager, Operations Control Center (OCC - Allegiant/G4) / Systems Operations Control (SOC - Sun Country/SY) is a senior operational leader responsible for supporting the Director, OCC (G4) / Senior Director, SOC (SY) in the overall leadership, performance, and continuous improvement of the Operations Control Center / System Operations Control. This role provides strategic and tactical oversight of OCC Managers (G4) / Duty Managers (SY) and daily OCC / SOC execution, ensuring safe, compliant, reliable, and efficient airline operations across scheduled service, charter, and cargo operations. The Sr. Manager, OCC / SOC drives operational discipline, strengthens cross-functional coordination, advances OCC standards and processes, and supports long-term readiness for growth, transformation, and integration initiatives. This position serves as a key decision-maker and leadership representative for the OCC / SOC during normal operations, irregular operations, and other time-sensitive operational events.
****** Position Location & Transition ******
This position supports the Minneapolis SOC at Sun Country (SOC-SY).   Regardless of initial hiring location, this position will be based in Minneapolis–St. Paul (MSP) until Allegiant and Sun Country achieve a Single Operating Certificate and co-locate the SOC/OCC in Las Vegas, NV (LAS).  Candidates hired in Las Vegas will work primarily in Minneapolis (MSP) at Sun Country's HQ until co-location of the SOC & OCC in Las Vegas.  Upon the closing of the MSP SOC, the team member will transition to a Las Vegas (LAS) based role at Allegiant's Headquarters.
Visa Sponsorship Available
No
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: Bachelor’s Degree, in a related field
Years of Experience:
Seven (7) to ten (10) years of progressive airline operations experience, preferably within an Operations Control Center, Flight Dispatch, Crew Scheduling, Maintenance Control, or equivalent operational leadership environment.
Minimum of three (3) years of leadership, supervisory, or management experience in a 24/7 airline operations environment.
Credit Check: No
Demonstrated ability to lead leaders, develop high-performing teams, and drive accountability, consistency, and operational discipline across shifts and functional areas.
Strong working knowledge of aviation safety standards, safe operating practices, 14 CFR Chapter I, Federal Aviation Regulations, operating specifications, and airline operational control requirements.
Proven ability to evaluate complex operational risk, make sound decisions under pressure, and provide clear direction during time-sensitive or ambiguous situations.
Strong understanding of airline operational interdependencies, including dispatch, crew scheduling, maintenance, aircraft routing, airport operations, charter oper
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llaboration, continuous improvement, and servant leadership within the OCC / SOC.
Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate.
Model Allegiant’s customer service standards in personal actions and when providing leadership direction.
Other duties as assigned.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs