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Senior Product Manager, LSP Platform

Altana · Brooklyn, NY; Washington, DC; Boston, MA

Posted by Altana on their careers site · View the original posting

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The posting, as Altana wrote it

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.

The Opportunity at Altana

About the Team

Logistics Service Providers (LSPs) sit at the center of global trade. Freight forwarders, customs brokers, carriers, and 3PLs touch millions of shipments and connect shippers, suppliers, and governments. The LSP Platform team builds the products that enable keeping up with the rapid pace of government regulation, and modernizing the business processes by engaging in Altana's network. With these tools, LSPs can run a fully agentic, collaborative and cutting edge customs process covering everything needed to screen and clear shipments faster, protect their customers from risk and delays, and offer new trade intelligence services to the shippers they serve.

About the Role

As Senior Product Manager for the LSP Platform, you'll own the roadmap for one of Altana's most strategic product areas. You'll work directly with some of the world's largest logistics companies to understand how goods move, where compliance and risk create friction, and how Altana can remove it. Your job is to embed Altana into the daily workflows of LSPs so it works as a native capability. You'll also turn LSPs into multipliers for the Altana network.

You'll partner with engineering, design, data science, and our go-to-market teams to ship features that make a measurable difference for customers. You'll be accountable for adoption, usage, and customer outcomes.

You Will

  • Define the roadmap for Altana's LSP products, balancing near-term customer commitments with long-term platform bets.
  • Build a deep understanding of LSP business models, operations, and customer relationships across forwarding, brokerage, and carriage, and turn that into clear product priorities.
  • Set success metrics tied to customer impact, such as fewer holds and detentions, faster clearance, lower compliance cost, and new revenue for LSPs. Track progress against them.
  • Obsess over the end-user experience of brokers, compliance analysts, and operations teams who work at high volume under time pressure.
  • Work with our Enterprise and Public Sector product teams so that what shippers submit, what LSPs process, and what governments receive tells a coherent, trusted story.
  • Spend real time with customers through discovery, design partnerships, pilots, and post-launch feedback. Bring that insight back to the team.
  • Write clear requirements engineers can build from, and prototype with AI to test ideas before production code is written.

Who you are

You've shipped B2B products that customers rely on. You have 3+ years of product management experience, ideally on data-intensive, API-driven, or workflow products for enterprise customers.

You're relentlessly curious. You don't need to arrive as a logistics expert, but you're eager to become one. You love learning how a
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ts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission.

  • Courage: Courage is what unlocks the seemingly impossible for our customers. It’s the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it’s demonstrated by how we approach hard conversations and complex projects.

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation.

Offers related to employment at Altana will come from an Altana.ai email address. We will never ask for payment as part of the interview or onboarding process.