VP, Creative Operations

The posting, as Amika wrote it

amika means friend. we’re a fearless, Brooklyn-born, salon-raised haircare brand + a friend to all hair, hairstylists, the planet + you.

we’re rooted in clinical results. each product is infused with our intoxicating scent + powered by our superfruit soul, sea buckthorn. known as one of earth’s most omega-rich plant sources, this potent berry nourishes your skin, scalp + strands.

we’re a proud pal to the planet + certified B-Corp. from sustainably sourced ingredients + recyclable packaging to our energy-saving production processes, we pledge to reduce our greenhouse gas emissions, waste + energy to reach Net Zero by 2030.

having grown up in salons, we know better than anyone how important stylists are—they’re our confidantes + community. Think of us as your at-home hairapist, here to empower self-expression + bring joy to your haircare experience. all hair is welcome™.

the job:
The Vice President of Global Creative Operations is responsible for designing, building, and continuously evolving the operating model that enables Creative to deliver world-class work at global scale. They will build the operational foundation, digital infrastructure, organizational systems, and capabilities required for Creative to support significantly greater business complexity without compromising creative quality, speed, talent, or culture.
This leader must understand what best-in-class Creative Operations looks like within a multi-billion-dollar or similarly complex global organization and know how to translate that experience into the right operating model for amika’s current stage of growth and future ambition.
A central mandate of the role is the digitization and modernization of Creative. The VP will build a connected operational ecosystem that gives leadership clear visibility into what work exists, why it exists, what it costs, who is doing it, where capacity exists, where work is constrained, and what the organization will need next.
As the VP, you'll operate at an enterprise level: designing the system, shaping the organization, anticipating future needs, and determining how the Creative org must evolve as the business grows.
Success requires more than creating operational excellence. This leader must establish it, sustain it, measure it, and continually evolve it as the organization changes.

location: Brooklyn, NY 2-3 days a week onsite (must be based in + have the right to work in the US)

what you'll do:
Organizational Strategy & Operating Model

• Design and continuously evolve the global Creative operating model, establishing how the organization plans, prioritizes, resources, produces, governs, delivers, and measures of work.
• Build the operational infrastructure required to support amika’s next stage of growth toward $1B+ and increasing global complexity.
• Translate experience from large-scale organizations into systems appropriate for a high-growth, entrepreneurial business, introducing the right infrastructure at the right stage of gr

[…]
s needs rather than react to them.

must haves:

• 15+ years of progressive leadership experience across Creative Operations, Marketing Operations, integrated production, or related functions within complex, high-growth organizations.
• Significant experience leading Creative Operations within a multi-billion-dollar or similarly complex global organization, with firsthand understanding of the infrastructure, governance, technology, planning, and organizational discipline required at scale.
• Experience helping organizations navigate significant growth or transformation toward greater organizational scale and complexity strongly preferred.
• Proven success designing and evolving enterprise operating models, organizational structures, governance systems, and cross-functional workflows.
• Demonstrated experience digitizing Creative or Marketing Operations and implementing connected technology ecosystems across workflow, resources, production, assets, reporting, and planning.
• Deep expertise in capacity planning, resource strategy, integrated production, project management, organizational design, and operational transformation.
• Strong financial acumen, including headcount planning, forecasting, production investment, external resource strategy, and budget optimization.
• Proven ability to operate at both enterprise altitude and with a strong understanding of how creative work moves through an organization.
• Experience building and leading senior operational teams and influencing executive leadership through complex organizational change.
• Experience within beauty, fashion, retail, lifestyle, or prestige consumer brands is valuable but not required. Experience successfully operating at meaningful organizational scale is more important than category background.

ready to apply?
please click the link below that will bring you to our careers page where you can submit your application + resume (cover letter optional). a member of our team will be in touch soon!