Director, Business Process

The posting, as Amplify wrote it

About Amplify

Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com http://amplify.com.

Job Description

We are looking for a process design leader who can architect a lightweight, collaboratively-built operating playbook for a complex Product organization. The bar is high in two directions at once: enough rigor to stop the patterns that erode delivery today, and enough restraint to avoid smothering the people doing the work with overhead. You will own and standardize the core processes that govern how Product plans, builds, and ships — but you will design them with business unit partners, not for them. You will also continuously scan the organization to spot where new process infrastructure is needed (and equally, where existing process should be retired or simplified).

The right person for this role has spent a career proving that great process is a force multiplier — not bureaucracy — and has the instinct to feel the line between too much process and too little, and to stay on the right side of it.

Responsibilities

• Planning & Roadmapping

Co-design and steward the cross-functional planning calendar for the Product organization — coordinating annual planning cycles, aligned artifacts, delivery expectations, and planned moments of alignment with Sales and GTM. The calendar that actually gets used is the one the people running it helped shape; you build it with Suite Leads, the Resource Allocation team, and GTM partners — not in a vacuum.

• Resolve the misalignment that exists today — inconsistent work planning methodologies across suites, mismatched planning timeframes (platform, digital product, and suites all on different cadences), lack of backward planning for cross-team dependencies, and rolling release cycles out of sync with the school year — by introducing the lightest framework that genuinely solves the problem.
• Maintain dynamic business unit and cross-product roadmaps and ensure alignment across all other planning functions, building shared visibility into where the portfolio is headed and how dependencies fit together.
• End-to-End Launch Planning & Related Processes
• Design the standardized end-to-end launch process across business units — including launch readiness checklists, health checks, cross-stakeholder touchpoints, release documentation, and clean flow of data fro

[…]
ons.

• Strong bias toward partnership and co-creation: you have designed and rolled out processes by listening first, prototyping with operators, and iterating publicly. You don’t ship V1 from a corner office.
• Track record of leading cross-functional product launches end-to-end — including the GTM, Sales, CX, Marketing, and Supply Chain coordination that turn a “ready to ship” product into a successful one in market.
• People management experience — you have built and led teams of process designers, program managers, or business operators, and you’ve grown talent in those roles.
• Comfort with both strategy and execution — you can articulate the “why” of a new process to senior leadership and the “how” to the program manager building the template.
• K–12 or education context preferred — familiarity with curriculum development, the school adoption cycle, or the general complexity of the American education system is a meaningful advantage.
• Educational foundation: Undergraduate degree required; MBA or advanced degree preferred.

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.

If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.