Knowledge Manager

The posting, as Analytic Services Inc wrote it

Company Overview

ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service.

Position Overview

ANSER is seeking an experienced Knowledge Manager to support U.S. Space Force organizations in El Segundo, California. In this key role you will establish, implement, and maintain effective processes for capturing, organizing, managing, and disseminating program information and organizational knowledge. You will play a critical role in ensuring leadership and program teams have timely access to accurate, relevant, and well-organized information to support mission execution, collaboration, and informed decision-making.

Day-to-Day Responsibilities

• Develop, implement, and maintain knowledge management processes, procedures, and organizational practices to improve the collection, organization, accessibility, and dissemination of program information.
• Collect, organize, analyze, and maintain information from multiple Government organizations, program offices, functional areas, and mission partners.
• Develop and maintain knowledge repositories, SharePoint sites, shared workspaces, databases, trackers, libraries, and other information management tools.
• Establish and maintain standardized processes for document management, information sharing, records organization, and version control.
• Identify opportunities to improve information flow, collaboration, workflow efficiency, and access to organizational knowledge.
• Capture and document organizational processes, lessons learned, best practices, decisions, and other institutional knowledge.
• Develop and maintain dashboards, reports, status trackers, and other knowledge products to support program execution and leadership decision-making.
• Consolidate information from multiple sources and transform complex or disparate data into clear, concise, and actionable products.
• Support the development and maintenance of standard operating procedures (SOPs), process guides, reference materials, briefing products, and other organizational resources.
• Coordinate with Government stakeholders, contractors, and mission partners to collect, validate, organize, and disseminate information.
• Monitor information repositories and knowledge products to ensure accuracy, completeness, currency, and appropriate access controls.
• Support senior leadership by providing timely access to relevant program information, historical data, documentation, and organizational knowledge.
• Establish and maintain taxonomies, metadata, naming conventions, and other standards to improve information discoverability and usability.
• Identify gaps

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• Experience supporting Jira and Confluence environments to facilitate collaboration, workflow management, information sharing, and organizational knowledge management.
• Experience providing basic troubleshooting and technical support to end users for SharePoint, Jira, Confluence, and related collaboration tools.
• Strong understanding of information organization, data management, collaboration, and knowledge-sharing practices within a DoD environment.
• Demonstrated ability to manage multiple priorities, coordinate with users and stakeholders, and independently execute assigned technical and administrative tasks.
• Strong written and verbal communication skills, including the ability to explain technical processes and provide effective end-user support.
• Demonstrated ability to work effectively in a fast-paced, highly collaborative environment supporting classified space programs.

Individual salaries are determined by a variety of factors including but not limited to: business considerations, local market, internal equity, candidate qualifications such as skills, education and experience. ANSER provides employees benefits to support all aspects of their life including health, financial and well-being. For more information, please visit: http://www.anser.org

Full-Time Salary Range for this position

$99,300 — $144,000 USD

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with ANSER, please call 703-416-2000 or e-mail Recruiting@anser.org

ANSER is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, religion, national origin, ancestry, disability, age, veteran status, sexual orientation, or any other characteristic protected by law.