Oracle HCM Critical Care Consultant
ApexIT · Remote · US - Remote
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The posting, as ApexIT wrote it
Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.
About Apex IT
Apex IT is a global consulting firm that provides award-winning services to transform customer, employee, and student experiences. Our Salesforce and Oracle experts understand the transformative power of Salesforce and Oracle platforms in driving business growth and success. We guide businesses through the entire Salesforce implementation process, from planning and configuration to customization and integration. We provide end-to-end consulting, implementation, and migration services for Oracle Cloud applications. Whether it's Oracle CX, HCM, ERP, SCM, or EPM, our experts help businesses leverage the power of the cloud to enhance agility, scalability, and cost-efficiency.
In addition to consulting, our digital marketing agency, Apex Theorem, focuses on driving digital transformation. Our Marketing Acceleration Advisors create proprietary, results-driven solutions that increase lead conversion, enhance customer engagement, and drive revenue growth.
With our headquarters in the US and a strong business unit in India, we are excited to announce our expansion into Colombia. This expansion will allow us to leverage Colombia's growing tech talent pool, strengthening our capabilities and positioning us for an even greater impact.
Job Title: Oracle HCM Critical Care Consultant
Classification: Exempt under the Fair Labor Standards Act (FLSA)
Reports to: President
Work Location/Travel: Work is remote or on-site. Percentage of travel, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight, varies. This resource must be willing and able to travel as required by the customer project.
Job Summary: The Oracle HCM Critical Care Consultant is the primary functional expert for Oracle Core HR within a managed services environment. This role is responsible for resolving complex production issues, leading critical client escalations, advising on best practices, and ensuring the stability of Core HR business processes. While the primary focus is Core HR, the consultant must possess a solid understanding of Oracle Payroll processes and configurations to facilitate effective collaboration with Payroll Critical Care team members and support cross-functional issue resolution.
Essential Functions
Core HR Leadership
- Serve as the primary SME for Oracle Cloud Core HR production support.
- Troubleshoot and resolve comp
[…]
racle HCM Cloud experience with strong Core HR expertise.
- Experience providing production support in a managed services environment.
- Strong understanding of:
- Workforce Structures
- Employment Lifecycle
- Security configuration and role-based access
- HCM Data Loader (HDL)
- HCM extracts and related reporting processes
- OTBI Reporting
- Working knowledge of Oracle Cloud Payroll, including payroll flow concepts, elements, and payroll processing dependencies.
- Experience managing client escalations and critical incidents.
Preferred Education and Experience
- Oracle HCM Cloud certifications preferred.
- Experience serving as a Product Owner, Business Analyst, or Functional Lead preferred.
- Experience with HCM transformation, system implementations, or major enhancement projects preferred.
- Knowledge of AI-enabled HCM capabilities, workforce analytics, and process automation preferred.
Apex IT US Benefits
Health Benefits
Comprehensive Medical Insurance (Preferred Provider Organization (PPO) High Deductible or Copay plans) with Wellness Program and Teledoc
Health Savings Account (HSA)
Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose