Renewal Account Manager
Appian · McLean, Virginia · $125k–$200k
Posted by Appian on their careers site · View the original posting
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The posting, as Appian wrote it
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Renewal Account Manager
Drive multi-million dollar retention strategies and fuel the growth of the world's leading enterprise brands by mastering the art of the renewal lifecycle.
Location: McLean, VA | Work Model: On-site (5 days/week)
About the Team
The Appian Renewal Sales team is a high-performing, fast-paced, and collaborative organization dedicated to protecting and expanding our global revenue footprint. We partner closely with cross-functional stakeholders to ensure our clients continuously realize maximum value from their investments, supporting Appian’s rapid growth in the AI-Powered Process Automation market.
The Opportunity
Why join Appian? As a Senior Renewal Account Manager, you aren’t just processing transactions—you are a strategic orchestrator. You will own complex commercial negotiations and safeguard revenue at a company recognized for driving massive enterprise digital transformation. Backed by our world-class collaborative sales organization and programs like ValueSelling Framework training and the Appian MBA leadership initiative, this role offers an elite trajectory for sales professionals who want to execute with intensity and work to impact under our Enterprise-Grade Orchestration model.
What You’ll Do
- Lead Comprehensive Renewal Strategies: Drive the development and execution of renewal strategies within your assigned territory, taking proactive action several quarters ahead of contract end dates to mitigate risk.
- Partner Cross-Functionally: Collaborate seamlessly with Account Executives, Sales Operations , Deal Desk , Legal , and Partner teams to align resources and ensure seamless execution.
- Negotiate High-Value Contracts: Direct large, complex, and high-value enterprise contracts, navigating legal and commercial hurdles to secure mutually beneficial outcomes.
- Execute Accurate Forecasting: Maintain strict data integrity within corporate systems while delivering an accurate weekly forecast for both in-quarter and out-quarter renewals.
- Champion Process Improvement: Identify efficiency bottlenecks in the renewal lifecycle and propose creative, scalable solutions to drive commercial velocity.
Required Qualifications
- Education: Minimum of a Bachelor’s degree from an accredited institution. (Equivalent experience is not accepted in lieu of a degree).
- Experience: 10+ years of demonstrated success in a renewal, sales, account management, and/or customer success capacity within the SaaS or technology industry in the public sector.
- Contract Management: Proven track record of consis
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elopment opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides AI automation for the most important business processes at the world’s largest organizations. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit appian.com .
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.