Senior Account Executive (NYC)

The posting, as Artsy and Artnet wrote it

Artsy and Artnet are hiring a Senior Account Executive to grow and manage a portfolio of gallery partners across our full product suite. Spanish language skills considered a plus.

You'll manage a book of 150+ galleries and report to your regional Sales Lead. You'll own retention and growth for your portfolio, renewing subscriptions, identifying expansion opportunities, and ensuring partners see meaningful value from the products they purchase. You'll sell across Artsy gallery subscriptions, the Artnet Gallery Network, advertising, the Artnet Price Database, and new products and initiatives as they launch.

This is a senior, commercially driven role that requires strong ownership, sound judgment, and operational excellence. You'll be expected to independently manage your revenue targets, navigate complex negotiations, and proactively identify opportunities to offset revenue risk through growth elsewhere in your portfolio.

Success requires balancing high-volume account management and administrative responsibilities with thoughtful, personalised customer engagement. You'll use Salesforce, Looker, AI, and automation tools to streamline workflows, maintain exceptional data hygiene, and create more capacity for meaningful, human-focused client relationships.

Beyond delivering your own results, you'll contribute to a collaborative, ego-free team culture by sharing your expertise, successes, and learnings to help those around you succeed.

WHAT YOU'LL DO

• Own retention and revenue growth for a portfolio of 150+ gallery partners, independently managing renewals, upsells, and expansion opportunities to achieve quarterly targets.
• Sell bundles and multi-product solutions across Artsy and Artnet, including new products and initiatives as they launch.
• Build a deep understanding of each gallery's business, using consultative discovery to recommend solutions aligned with their needs, goals, and financial circumstances.
• Lead complex commercial negotiations, confidently handling pricing objections, payment challenges, and renewal discussions while balancing customer relationships with revenue retention goals.
• Proactively manage revenue risk, identifying opportunities to offset downgrades, churn, or other negative revenue changes through growth elsewhere in your portfolio.
• Strategically segment and prioritise accounts based on revenue potential, customer needs, and growth opportunities, ensuring your time and attention are invested effectively.
• Manage a high volume of customer requests, administrative tasks, and client deliverables, including advertising placements and other product commitments, with exceptional organisation and attention to detail.
• Maintain accurate and up-to-date account records, pipeline activity, and revenue forecasts in Salesforce, ensuring consistently high standards of data hygiene.
• Leverage Looker, AI, and automation tools to identify opportunities, improve efficiency, streamline repetitive tasks

[…]
at We Offer” above for more detail, or speak to our Talent Acquisition Team to learn more!

Artsy is committed to equitable compensation practices, and your offer will depend on the relevant experience and skillset you bring to the team.

Please note that we do not accept applications sent by email. You should submit your application directly through our careers website!

ARTSY AND ARTNET VALUES

Our values guide how we work, shape our decisions, and bring us together as one team. They keep us aligned and help drive us toward our mission: to expand the art market, support more artists, and bring more art into the world—helping us create a future where everyone is moved by art, every day.

Own the Outcome: We need all of us to achieve our mission. We take individual responsibility for team results, and we push to get the job done.

Move Fast, Learn Fast: We are building and reinventing every day, iterating quickly on multiple ideas to find what drives impact. We believe learning happens by doing and seeing what works.

Be Direct, Be Kind: We trust our colleagues and treat them with respect. Solving hard problems requires having hard conversations, and we support one another by being candid and kind.

Build for the Customer: We believe the art market has to evolve in order to flourish. We have a unique role to play in that growth, so we work hard to deeply understand the industry and build tools that solve real user needs.

Embrace Change: Achieving our mission in a dynamic tech environment demands constant change. We lean in to opportunity, face ambiguity bravely, and model to others and the industry a state of constant innovation and evolution.

Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.