Senior Data Analyst

The posting, as Auctane wrote it

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

As a Senior Data Analyst, you will design, build, and own the analytics that ShipStation Global’s business teams use to make decisions. This role sits between the data platform built by data engineering and the business and is responsible for performing data discovery, defining and governing metrics, and analysis activities to identify specific information required to support client decisions and then present these results in a meaningful and intuitive format, using a variety of BI tools and techniques.

The ideal candidate is highly analytical, genuinely curious about how the business operates, and comfortable working through ambiguity — able to sit down with a stakeholder, ask the questions that surface the real decision behind the request, define the problem, and then engineer a durable solution. Equally important is the judgment to push back when what was asked for is not what is actually needed, and the communication skills to explain why.

This position is hybrid (3 days per week in office) and is located in Austin or Dallas, Texas.

About the team

The Senior Data Analyst designs, builds, and owns the analytics that ShipStation Global’s business teams use to make decisions. This role sits between the data platform built by data engineering and the business and is responsible for performing data discovery, defining and governing metrics, and analysis activities to identify specific information required to support client decisions and then present these results in a meaningful and intuitive format, using a variety of BI tools and techniques.

The ideal candidate is highly analytical, genuinely curious about how the business operates, and comfortable working through ambiguity — able to sit down with a stakeholder, ask the questions that surface the real decision behind the request, define the problem, and then engineer a durable solution. Equally important is the judgment to push back when what was asked for is not what is actually needed, and the communication skills to explain why.

What will you be doing?

• Partner directly with business stakeholders to turn ambiguous requests into well-defined analytics deliverables.
• Lead discovery conversations with Finance, Accounting, Sales, Marketing,

[…]

• 💰401k employer matching program – because your future deserves a friendly boost!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
• 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
• 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
• 🏋🏾♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
• 🧠Employee Assistance Program. We offer up to 8 free mental health sessions.
• 💪🏽We offer gym discounts to help you stay fit and healthy!
• 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• 🔗 Employee Referral Program! We reward employees helping us find top talent!
• 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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