Senior Manager, Brand & Performance Media

The posting, as Auctane wrote it

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

The Senior Manager, Brand and Performance Media will drive top-of-funnel growth across the ShipStation Global portfolio, specifically Stamps.com (US only) and ShipStation in 4 geos by building and executing an integrated media strategy that balances brand growth, trials, and leads . You are a marketer who understands both emotional storytelling (brand) and strict financial efficiency (performance).

Reporting to the Vice President of Growth Marketing, this role will also lead and manage our media agency relationships and one direct report responsible for North America Stamps and ShipStation, ensuring our partners and internal teams are delivering high-quality strategic thinking, execution, measurement, and operational excellence.

This is a builder role for a highly analytical, curious marketer who can develop the media strategy, operating model, and influence the measurement approach, and testing roadmap needed to scale our business. You’ll bring a strong data-driven mindset to media planning and optimization—using insights, experimentation, and incrementality to understand what is truly driving growth.

You’ll partner closely with Product Marketing, Brand Marketing, Creative, Finance, Data & Analytics, and Performance Marketing to connect media investments to broader business objectives and deliver measurable impact.

This position is hybrid (3 days per week in office) and is located in Austin, TX.

What you will be doing?

• Build and execute an integrated paid media strategy that balances brand awareness, consideration, trials, and leads across ShipStation Global products and markets, partnering closely with Brand Marketing to create a holistic approach to brand and demand.
• Evolve our top-of-funnel media engine , working closely with Performance Marketing to create a connected full-funnel strategy across audio and video channels, including Influencer, Podcast, Radio, Linear TV, CTV, OLV, OTT, YouTube, and Social.
• Lead media planning and optimization with our media agency, using audience insights, creative performance, channel economics, and business KPIs to continuously improve reach, engagement, trials, leads, and CPA efficiency.
• Champion a test-and-learn culture, developing a clear expe

[…]

• 💰401k employer matching program – because your future deserves a friendly boost!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
• 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
• 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
• 🏋🏾♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
• 🧠Employee Assistance Program. We offer up to 8 free mental health sessions.
• 💪🏽We offer gym discounts to help you stay fit and healthy!
• 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• 🔗 Employee Referral Program! We reward employees helping us find top talent!
• 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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