Revenue Operations Manager

The posting, as Auror wrote it

ABOUT AUROR

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

Our mission is clear: reduce violent retail crime by 50% in 5 years. It's an ambitious goal - and one we believe is achievable. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

We're also embracing the potential of AI to supercharge our impact - whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function.

THE ROLE

Auror's Revenue Operations team builds the systems, data and processes that let our Sales, Customer Success and Marketing teams move faster. We're adding our first in-region RevOps hire for North America.

You'll be the primary RevOps partner for our North America Sales and Success teams and, with the timezone overlap, a key support for our UK team. It's a true generalist role covering the full breadth of RevOps work, reporting and insights, systems administration, process design, and automation - with a primary focus on Sales and Success.

The core focus of the role is going to be around supporting and uplifting those teams in the day to day of the work they do - less time spent doing admin and more time in front of people doing what they do best.

Alongside day-to-day support, you’ll own regional RevOps projects from scoping through to rollout, bringing the right people together, managing competing priorities, and making sure changes land well with the teams using them.

RevOps at Auror is a new growing team and things are moving fast. Not much is documented yet, and we're building foundational systems and processes while keeping the GTM teams supported day to day. This role sits squarely on the "keep the teams supported" side of that - you'll be the person making sure they get what they need now, while the centralised team focuses on the larger foundational pieces. You'll also help us document and stabilise as you go. If you need a mature playbook, this isn't the right role, if building as you go excites you this might be for you.

RESPONSIBILITIES

In-region partnership

• Act as the day-to-day RevOp

[…]
real difference!

• Flexibility: We are hard-working and outcome focused, but recognize there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $500 for expert sessions every year.
• Health care plan (Medical, Dental & Vision): Auror covers 100% of the cost of your individual health insurance plan with Anthem & Metlife.
• Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

WHAT ARE THE NEXT STEPS?

If you’re excited about our mission and you have the experience and a passion for this role, please hit “Apply”.

If you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway! We’re proud that Auror is a place where everyone can learn and grow so we’d love to hear from you.

You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror.

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.