Senior Global Recognition Technology Manager

The posting, as Auror wrote it

ABOUT AUROR

At Auror, we’re empowering the retail industry to stop theft and organized retail crime, a $150 billion problem globally. It’s high-volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the US.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good and prioritize privacy by design principles. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

We're also embracing the potential of AI to supercharge our impact—whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function.

The Role

Auror’s mission is to reduce violent crime in retail stores by 50% over the next five years. We believe recognition technology, deployed with privacy at the forefront, has an important role to play in achieving this.

Our Vehicle Recognition and Subject Recognition modules provide real-time intelligence that helps retail teams recognise risk and respond proactively, supporting safer stores for staff and customers. We have ambitious plans to scale these technologies across the globe. Subject Recognition is still in its early stages, making this an opportunity to help shape how we take it from pilots to sustainable deployment across our markets.

As our Senior Global Recognition Technology Manager, you’ll lead the team responsible for bringing this technology to life for customers. You’ll combine strong people leadership with practical technical experience, helping your team deliver successful pilots and rollouts that bring together physical hardware, networking and software.

A key focus will be enabling Risk Detection technology to scale reliably, helping more retailers prevent crime and keep their teams and communities safe. You’ll develop the playbook for how we partner with customers, system integrators and internal teams, enabling us to operate globally while keeping quality high, communication clear and workloads sustainable for your team.

You’ll bring hands-on experience deploying technology in physical environments and managing technical project managers across multiple regions and time zones. You’ll be comfortable working through technical challenges with engineers and integrators, explaining options to customers and commercial stakeholders, and navigating complexity w
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• Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $500 USD for expert sessions every year.
• Health Care Plan (Medical, Dental & Vision): Auror covers 100% of the cost of your individual health insurance plan with Anthem & Metlife.
• Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

What are the next steps?

If you’re excited about our mission and you have the experience and a passion for this role, please hit “Apply”.

If you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway! We’re proud that Auror is a place where everyone can learn and grow so we’d love to hear from you.

You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror.

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.