Global Security Operations Center Manager

The posting, as Axon wrote it

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon’s Global Security Operations Center (GSOC) is the central operational hub for protecting our people, facilities, executives, operations, and critical business interests around the world. We are seeking an experienced, forward-thinking Sr. Manager to lead the continued evolution of this capability. You will inherit a capable GSOC with a strong operational foundation and take it forward, defining what the function becomes next across people, technology, process, analytics, and data.
You will pair strong real-time operational leadership with a track record of materially advancing a GSOC, command center, emergency operations center, or comparable 24/7 environment. You will work alongside Global Threat Intelligence and in close partnership with Information Security, Executive Protection, and other risk functions to deliver a converged, intelligence-informed security operation.

What You’ll Do

Location: Onsite out of our Scottsdale Headquarters
Reports to: Director, Global Security

Set the Vision

• Establish and execute a multi-year roadmap for the GSOC across people, technology, process, analytics, and data.
• Assess the current operating model, identify gaps and opportunities, and set clear modernization priorities.
• Translate enterprise risk, business growth, and emerging threats into scalable GSOC capabilities.
• Define measurable goals, milestones, and performance indicators that demonstrate operational maturity and business value.
• Evaluate industry best practices and emerging technologies to keep the GSOC modern and highly capable.

Lead the GSOC

• Provide strategic and operational leadership for the 24/7/365 GSOC, ensuring consistent, high-quality monitoring, incident management, communications, escalation, and response.
• Maintain clear standards for shift operations, pass-downs, escalation protocols, documentation, and incident reporting.
• Ensure personnel maintain situational awareness across Axon’s global footprint and deliver timely, actionable information to stakeholders.
• Establish decision rights and escalation thresholds for routine and critical events, with appropriate leadership coverage across all shifts and time zones.
• Develop and maintain policies, playbooks, and standard operating procedures.

Transform Technology and Process

• Lead continuous improvement of the operating model, simplifying, automating, and integrating existing capabi

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Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com .