Director, Enterprise Systems & Architecture

The posting, as Backblaze External Website wrote it

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

Role Overview

Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.

This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.

The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.

Key Responsibilities

Enterprise Architecture Strategy

• Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
• Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
• Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
• Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
• Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, age

[…]
patterns, and CI/CD pipelines for business systems deployments.

Preferred

• Proficiency with architecture and security frameworks to enable the responsible usage of AI
• Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
• Experience developing master data management (MDM) strategy and data governance frameworks.
• Experience managing analytics architecture and BI platforms such as Tableau.
• Salesforce and NetSuite certifications.
• Experience working in public or large enterprise technology environments with compliance and audit requirements.

What We Offer

• Competitive compensation and equity package
• Full benefits including medical, dental, vision, and 401(k) with matching
• RSU grants for full-time employees
• ESPP program
• Flexible vacation policy
• Maternity & paternity leave
• MacBook to use for work, plus a generous stipend to personalize your workstation
• Childcare bonus (human children only)
• Fertility treatment and support
• Learning & development program
• Commuter benefits
• A collaborative and transparent culture that supports a healthy work-life balance

Pay Transparency

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.

The expected salary range for this role is $190,000 - $220,000.

At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.