Business Development Representative

The posting, as Balto wrote it

Full-Time, Hybrid, U.S. Only
Salary Range: $40,000 – $50,000 Base + Variable Comp of ~$50,000 with uncapped commission
Location: Dallas, TX (Hybrid: ~2 in-office days per week in the Dallas area)
Reports to: Director of Demand Gen and Marketing Operations
About Balto
Balto is powering a new era of knowledge work in the contact center. Our platform unifies Agent Assist, automated Quality Assurance, and Agentic Insights into one system where humans and AI collaborate to drive quality, efficiency, and revenue. We've guided 500M+ calls. We're fast-growing, AI-obsessed, and expanding into new AI-native product lines, with real room for a product leader to shape what comes next.
Why Balto
At Balto, we are driven by a set of core values that shape the impactful work we do.

• Anchor on Success: We begin every task by envisioning success, set ambitious goals, and continuously adapt, embracing new tools and best practices to stay at the forefront of technology and business.
• Love Every Customer: Our customers are the lifeblood of our operations. No matter their size, industry, or complexity, we ensure they feel valued and supported, and we are tirelessly inventive in solving their problems.
• Talk Things Out: We solve problems through open, honest conversation across all levels of the organization, without the barriers of hierarchy.
• Always Be Growing: Growth is a personal journey that impacts the whole company. We encourage every team member to own their professional development.
• Own the Work: We empower our team to take initiative and produce results they're proud of, being proactive in identifying and solving problems.
• Start with Gratitude: We recognize and appreciate every team member's contributions, fostering a workplace where positive attitudes prevail, even in challenging discussions.

Choosing Balto means joining a company where your work is meaningful, your growth is encouraged, and your contributions are valued. It's go time.
Assessment Process
Our selection process includes a mix of virtual and take-home assessments to evaluate your problem-solving, communication, and resourcefulness.

About the Role
Balto is looking for a scrappy, driven Business Development Representative (BDR) to help fuel our sales pipeline and drive revenue growth. As a BDR, you'll be the first point of contact for potential customers, engaging in outbound prospecting to identify and connect with key decision-makers. Your mission is to generate interest in Balto's AI-powered solutions through creative, resourceful outreach across cold calling, email, and social selling, and to figure out what works when the obvious path doesn't. This role reports to the Director of Demand Generation and Marketing Operations , and you'll work very closely with both the Marketing and Sales teams to sharpen messaging, test new plays, and contribute directly to sales success.
This is a Dallas-based hybrid role . We're looking for someone local to the Dallas and Fort Worth metr
[…]
oblem Solving: Uncover prospect pain points through insightful questioning and position Balto's value effectively.

• Report & Optimize: Track and report on your own activity and results so you (and the team) can make better decisions about what earns interest from new prospects. Use the data to double down on what works and cut what doesn't.
• Collaboration & Strategy: Work closely, and often in person, with the Director of Demand Generation and Marketing Operations, Account Executives, and the broader Marketing and Sales teams to refine messaging, ensure smooth handoffs, and improve outreach.
• Scrappy Experimentation: Test new approaches, learn fast from what doesn't work, and bring ideas back to the team. We reward hustle and initiative over waiting for permission.
• Event Execution: Support event logistics through follow-up, including pre-event outreach to drive attendance, lead generation on-site, and strategic post-event follow-ups to convert interest into opportunity.

What You Bring

• At least one year of professional experience.
• A demonstrated track record of overcoming challenges and taking on real responsibility.
• Based in the Dallas and Fort Worth area and able to meet in person weekly, and three times per week during your first six weeks.
• Comfort and curiosity with AI tools, and enthusiasm for selling an AI-powered product.
• Strong writing and communication skills, with the ability to craft compelling outbound emails and call scripts, build rapport, and influence.
• Comfort working from data, tracking your activity, and reporting on results to improve your approach.
• Genuine curiosity, active listening, and a humble, growth-oriented mindset.
• Grit and adaptability. You keep your momentum and optimism no matter the immediate result.
• Hunger to break into tech and sales, and the drive to outwork the problem.

How to Apply
To apply, please visit balto.ai/careers/, then click on See Open Roles, then Business Development Representative.