VP of Systems Engineering - USA

The posting, as Bankjoy wrote it

🌐 WHO WE ARE

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.

💼 THE ROLE

We are looking for a VP of Systems Engineering to own three of Bankjoy's most critical engineering functions: Release Management, Quality Engineering, and DevOps, and to build the quality engineering framework that raises the bar across the entire engineering organization.

This is a hands-on leadership role at a critical inflection point in Bankjoy's growth. You will directly lead Release Management, a QA organization including a QA Lead and automation engineers, and a DevOps team responsible for platform delivery and reliability. You will also maintain a dotted-line relationship with manual QA engineers embedded across engineering value streams, setting quality standards and ensuring consistent practices while those engineers report directly to their respective technical leads.

Bankjoy is a Microsoft .NET development organization operating a cloud-native Azure platform, primarily hosted on Azure Kubernetes Service (AKS), deployed through Helm, and delivered through Azure DevOps CI/CD pipelines using Agile development practices.

The ideal candidate has deep roots in quality engineering, has personally built or rebuilt automation programs in complex, multi-platform environments, and has the technical breadth to lead Release Management, DevOps, and platform reliability alongside QA. You have the organizational credibility to drive a cultural shift from manual-heavy testing toward automation-first quality practices and shared engineering ownership of quality.

You know what it takes to deliver reliable, compliant software to regulated financial institutions, and you build systems that make quality and release readiness visible, measurable, and repeatable rather than judgment-based.

🧠 WHAT YOU'LL DO

ENGINEERING LEADERSHIP

• Lead Release Management, Quality Engineering, and DevOps, owning delivery quality, release discipline, and platform reliability across Bankjoy.
• Maintain a dotted-line relationship with QA engineers embedded across product engineering value streams, establishing organization-wide quality standards while coordinating execution with technical leads.
• Provide hands-on technical leadership, engaging directly in architecture decisions, delivery practices, production incidents, root-cause analysis, and complex troubleshooting.
• Partner closely with the VP of Engineering on cross-cutting initiatives including engineering standards, architectural direction, AI-assisted development, and releas

[…]
as Terraform or comparable technologies.

• Experience with broader Azure services supporting modern SaaS platforms.
• Experience with SOC 2 Type II, PCI DSS, or similar regulatory compliance contexts.
• Experience managing QA teams through a transition from manual QA to quality engineering roles.
• Experience building or scaling an SRE or Platform Engineering function.
• Experience establishing DORA metrics, quality scorecards, or engineering reliability dashboards.

🎁 WHAT YOU GET

• A fast-paced and collaborative environment
• Competitive compensation
• Stock options at a well-funded startup
• We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA).
• We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).
• Retirement plan with 4% company matching
• 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing
• 3-5 weeks PTO depending on tenure
• 5 health days
• 15 holidays
• End of year shutdown
• Performance-based bonuses
• Remote first culture

⚖️ Equal Employment Opportunities at Bankjoy

Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

🤖 Use of AI In Hiring

We use AI-assisted tools in Ashby to help review applications. A member of our team reviews every application and makes all hiring decisions.

🤝Accessibility and Accommodations
Bankjoy is committed to an accessible recruitment process. Accommodations are available on request at every stage. Email bankjoyhr@bankjoy.com to let us know what you need.