Sustaining Embedded Systems Engineer

The posting, as Bevi wrote it

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.

Bevi is looking for a Sustaining Embedded Systems Engineer to keep the electronics and firmware in our installed fleet healthy, reliable, and cost-effective. Thousands of connected Bevi machines are running in offices, campuses, and public spaces every day. When something goes wrong with a board, a sensor, a pump driver, or a firmware build in the field, you will be the person who finds out why and makes sure it doesn't happen again.

This is a hands-on, firmware-focused role for an engineer who is just as comfortable at the bench as in the code. You will root-cause field and factory failures, implement firmware fixes and drive electrical fixes with our EE team on products already in production, manage component obsolescence and second sourcing, and partner closely with our contract manufacturers to keep production running and yields high.

This role reports to the Director of Embedded Engineering, who owns your technical standards, career growth, and development. Day to day, you will work as a dotted-line member of the Sustaining team, which sets priorities for production and field issues and owns the cross-functional sustaining roadmap. You’ll operate in close partnership with Mechanical, Software, Quality, Manufacturing, Technical Services, and our contract manufacturing partners.

Your Day to Day

Field & Production Issue Resolution

• Lead firmware and electrical root-cause investigations on field, factory, and returned-unit failures, using fleet telemetry, logs, failure analysis, and bench testing, and maintain DFMEAs that capture and prevent known failure modes.
• Drive corrective actions to closure: define the fix, validate it, release it, and confirm it worked in the field.
• Triage and debug boot, platform, communication, and system-level issues across our microcontroller boards and SBC/SoM platform to quickly reduce customer impact.
• Support Technical Services and field teams with diagnostics, troubleshooting guides, and escalations on embedded issues.

Firmware & Electrical Changes on Released Products

• Own firmware fixes and improvements for products in the field, from root cause through implementation, test, and release, following our code review, version control, and release processes.
• Debug firmware, driver, and hardware-interface issues (per

[…]
ys for sick leave, etc

• Generous fully paid parental leave for both birth parents and non-birth parents
• Fully employer paid disability and life insurances
• Wellness and fitness reimbursements
• Monthly stipends for cell phone use and commuting costs
• Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too
• Happy hours, team-building events, bagel breakfasts, Values awards - and more.

A note on AI in our hiring process : We use AI to help synthesize interview notes and surface themes from feedback, keeping our process consistent as we grow. Every application is reviewed by a member of our team, and interviews may be recorded to support note-taking, just let us know if you'd prefer we don't. We'll also ask how you're learning and experimenting with AI in your work. Growing our AI fluency is something every Bevi team member is committed to and invested in.

Our commitment to responsible innovation is reflected in our partnership with the Mass AI Coalition , a collaboration that aligns with our dedication to community-driven progress and the future of technology.

We're passionate about supporting career growth and would love to be part of your professional journey. We also know that talent comes in many forms. We value individual accomplishments, specialized knowledge, and genuine passion over simply checking boxes on a requirements list. Whether you're a seasoned expert or an emerging talent, we're looking for people who are ready to build what's next. If any of our open positions interest you, we'd encourage you to apply! A member of the Bevi Talent team ' recruiting@bevi.co ' will be reaching out about next steps if we would like to move forward.

Accommodations

Bevi is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact recruiting@bevi.co .