Head of Design, Product Design

The posting, as BitGo wrote it

BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit www.bitgo.com .

This role will require being full-time onsite at our Palo Alto office to support collaborative team dynamics and innovative problem-solving.

BitGo is looking for a design leader who still designs. You will manage and mentor the design team, own the design system, and sit next to the Chief Product Officer on business strategy.

This is a player-coach role, and we mean it literally. You will carry your own design surfaces and ship them, alongside leading the team. Expect roughly 50% hands-on IC work to start, decreasing as the team scales. It will not go to zero — the person setting the craft bar should be practicing at it.

We are not a design-forward company today. We intend to become one, and we want you to lead that shift.

The team you will lead

The design team is small, senior, and self-sufficient. Each designer owns a wide vertical outright — trading, staking, DeFi vaults, earn, wallets, financing — with deep product context and strong opinions about the work. They are running at capacity, which is part of why this role carries real IC load: you will pick up the retail mobile experience and design system rather than distributing that work across a team that is already full.

What they have asked for is specific, and we are hiring against it: a leader who gets into the work early with product and engineering rather than arriving at the end, who can critique craft because they still practice it, who tells them plainly what the next level requires, and who gives the team air cover so they can do the deep work instead of patching to hit dates.

What you will own

• Your own design work. You will own surfaces directly and ship them at the quality bar you are asking of everyone else. Discovery through spec, in Figma, in the reviews, on the hard problems.
• The team's growth. Invest in each designer individually. Be explicit about what the next level requires and give people the work that gets them there. Feedback should be candid, specific, and about the craft. Respect the ownership designers already have — autonomy is how this team works best, and your job is to raise the ceiling, not take the pen.
• Design's standing in the company. Amplify the team's visibility, voice, and strategic impact. Represent design in strat

[…]
literate. Comfortable with APIs, data models, and engineering trade-offs.

• Direct communicator. You can hold a position with a Chief Product Officer, an engineering lead, or a client, and change your mind when the argument is better.
• You want the mandate. Turning a technical, compliance-heavy platform into a design-led one is the appeal, not the obstacle.

Helpful, not required

• Regulated environments: broker-dealer, trust company, bank, or qualified custodian.
• Experience with complex permissioning, approval workflows, or multi-entity account structures.
• Design leadership at a company that went through the same shift you would lead here.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem-solving, and who want risks to be part of the team that changes the world’s financial markets.

• Competitive base salary, bonus, and stock options
• 100% company-paid health insurance for employee, partner, and dependents
• Up to 4% 401k company match
• Paid parental leave, Paid vacation
• Free commuter/parking pass
• Free custom lunches and snacks
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and an inspiring environment

Benefits may vary based on location.

Pay Transparency Notice

Depending upon your leveling and location, the compensation for this role averages between $210,000 and $250,000 USD base salary. Equity, an annual performance bonus, and the benefits outlined above are also part of this role’s package.

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.