Account Manager, Emerging Enterprise

The posting, as Braze wrote it

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze’s client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.

WHAT YOU'LL DO

• Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75K
• Proactively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities
• Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities
• Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
• Coordinate resources to drive feature exploration and adoption
• Achieve quarterly upsell and renewals targets
• Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

WHO YOU ARE

• 2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
• in a quota-carrying role
• working with companies with 2,000+ employees
• Drive, determination, and accountability
• Excellent product knowledge and ability to learn a feature-rich application
• Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams
• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
• Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline
• Excellent organizational skills and time management abi

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ecisions and are involved throughout the process.

Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:

• To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
• To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com .

Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page .

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. Summaries of the most recent bias audit results for such tools are available here .

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.