Manager, Security Operations

The posting, as Bugcrowd wrote it

Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit www.bugcrowd.com .

Job Summary

The Manager, Security Operations is responsible for leading a team of Security Consultants while ensuring the timely and accurate triage, validation, and resolution of security submissions. This role requires a strong technical foundation in application security, incident response, and vulnerability assessment, combined with proven people leadership skills. The ideal candidate is an experienced security professional who excels at developing team members, driving operational excellence, improving processes through data and automation, and partnering cross-functionally to deliver exceptional outcomes for customers.

Essential Duties and Responsibilities

• Lead, coach, and develop a team of Security Consultants through regular feedback, career development, and performance management.
• Serve as a subject matter expert in at least one security specialty (web, network, cloud, or mobile) and provide technical guidance to internal and external stakeholders.
• Demonstrate expertise across all vulnerability submission types and support complex escalations and appeals, partnering with other business units as needed.
• Drive operational excellence by measuring team performance, identifying opportunities for automation, and implementing process improvements.
• Plan, prioritize, and manage team workloads while adapting to changing business needs and customer priorities.
• Mentor team members and contribute to the growth of the broader security organization through knowledge sharing and technical leadership.
• Build strong cross-functional partnerships to improve workflows and deliver high-quality customer outcomes.
• Lead effective meetings, clearly communicate priorities, and ensure timely execution of action items.
• Act as a trusted advisor to leadership and customers by providing sound technical judgment and operational insight.
• Stay current on security industry standards, emerging threats, and best practices to continuously improve team capabilities.

Education, Experience, Knowledge, Skills, and Abilities

• 5+ years of experience in Security Operations, Application Security, Incident Response, Vulnerability Management, or a related field.
• Previous experience leading, supervising, or mentoring technical teams.
• Strong understanding of common vulnerability classes, including the OWASP Top 10.

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refore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy .

Equal Employment Opportunity

Bugcrowd is EOE, Disability/Age Employer.

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.

Apply at: https://www.bugcrowd.com/about/careers/