Lead Product Manager, Gigs for Work

The posting, as Builders at Gigs wrote it

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

• Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
• Ownership. If you see something broken, fix it. We don't wait for permission.
• Customer Obsession . Our customers' product is our product.
• Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
• First principles. We don't ask how things have been done before. We ask why they were done that way at all.

The Role

Corporate mobility hasn’t really changed in 20 years. It still runs on paper contracts, carrier account reps, and spreadsheets. IT leaders juggle a separate contract in every country, take on surprise roaming fees, mail physical SIMs, and cancel lines by hand weeks after someone leaves. Every company with a distributed workforce lives with this mess, and almost nobody has tried to fix it.

Gigs for Work is fixing it. Our vision is employee connectivity that works like modern software: set up automatically on day one, follows the employee across borders, and shuts off on their last day without anyone filing a ticket. Companies already use Gigs for Work to activate, manage, and pay for employee phone plans in 25+ countries. That includes enterprise SIMs on top networks, eSIMs delivered over Slack, Teams, WhatsApp, or email, provisioning tied to the employee lifecycle, and one invoice across every country. Teams can run it from our dashboard or plug it into their IT stack so it runs itself.

As Lead Product Manager for Gigs for Work, you’ll own the product vision, strategy, and roadmap end to end, working directly with the GM and GTM teams. This is a rare chance to rebuild a whole category from first principles, with the platform underneath to actually ship it.

What You Will Do

• Set th

[…]
ep with engineers on APIs and data models, and know when to invest in the platform versus ship the feature.

• You do well with messy realities: legacy partners, inconsistent systems across markets, and manual processes waiting to be automated. You see the mess as the opportunity.
• Hands-on with modern AI tools, with a clear view of where they replace manual operations and change how products get built.
• You make calls with imperfect information, own the outcome, and keep things moving.
• Your writing is crisp enough to align executives and cross-org teams around a strategy.

Bonus points if

• Experience in telecom, connectivity, payments, or another industry built on legacy infrastructure
• Built integrations with HRIS, identity (Okta, Entra), or MDM systems
• Launched products across many countries with different local rules

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs , as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site . Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.