Principal Product Manager, Law Enforcement Officer Experience

The posting, as BusPatrol wrote it

Job Title: Principal Product Manager, Law Enforcement Officer Experience

*This role is eligible for relocation, but requires someone working hybrid in Austin, TX

At BusPatrol, we’re on a mission to make school transportation safer for children and communities. As a leader in AI-powered safety solutions, we bring cutting-edge technology—AI, machine learning, and IoT—to school buses across North America. We’re the most trusted stop-arm safety program globally, delivering transparency and safety at scale. In short, this is purpose-driven work that measurably changes behavior in the communities we serve.

The Opportunity

If you’re a product leader who is energized by hard human-in-the-loop problems, including capturing data and turning that into high trust evidence packages that lead to defensible decisions—this is your role. BusPatrol is investing in the experience that sits at the heart of our business: serving Law Enforcement Officers (LEOs), making their lives easier, optimizing the Court partnership, and delivering measurable safety outcomes.

We are North America’s leader in automated school bus, student, and community safety solutions protecting more than nearly half a million students across 25 states. We are growing and expanding our footprint into exciting new use cases. This role will be central to building our newest use case.

As Principal Product Manager, Law Enforcement Experience, you will own one of BusPatrol’s most mission-critical challenges end-to-end. This is fundamentally a high-volume, high-stakes decision-UX challenge at the center of our enforcement platform.

Key Outcomes include

• Defining a high-trust experience for law enforcement officers that turns raw captured events into fast, confident, and defensible decisions
• Define standard work for a high-confidence evidence package
• Identifying where automation can remove friction and improve throughput in partnership with the AI/Automation team
• Preserving the human in the loop, where judgment, accountability, and trust matter most
• Establish the metrics, instrumentation, and feedback loops that make review quality, speed, and consistency measurable while continuously improving

Reporting to the Director of Product Management, you will work across Product, Design, User Research, Engineering, Legal, and other critical partners to build the systems, workflows, and standards that make the right decision easier, faster, and more defensible.

Responsibilities

Own the Review & Approval Experience

• Set and drive the end-to-end vision for how captured evidence is assembled, presented, reviewed, and approved.
• Map the full reviewer/approver journey, find the friction, and relentlessly remove the steps, clicks, and ambiguity that slow people down or erode trust.
• Treat the human decision as the product. Every design choice should make the right call easier and the wrong call harder.

Define the Eviden
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opportunities for growth.

• Excellence: We strive for quality and innovation in all that we do.
• Impact: We measure success by fulfilling our mission and delivering results.

What We Offer

BusPatrol employees get

• A competitive salary and benefits package
• Comprehensive personal time off, including volunteering and birthday days off
• An opportunity to help build a company dedicated to children’s safety
• The chance to join an innovative and dedicated team, focused on leading-edge technology
• The ability to contribute to purpose-driven work that makes a difference in the lives of real people every day.

Additional Details

BusPatrol’s safety programs are violator-funded, meaning that those who break the law pay for the technology that protects children. We build solid partnerships in the communities in which we operate which, coupled with our innovative business model, leads to sustainable efforts to change driver behaviors.

We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.

The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.