Quality Assurance Associate

The posting, as Career Team wrote it

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

TITLE: Quality Assurance Associate

LOCATION: Hybrid

EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee

The Quality Assurance Associate is responsible for auditing participant files to be sure they meet federal, state, and local standards as well as review requests for participant expenses prior to payment or reimbursement for activities across multiple projects and grants. The primary responsibilities for this role will focus on analysis and review of WIOA files for program compliance, accuracy, and completeness of submission. This candidate must have the ability to interact with co-workers across all locations in various roles and, in some cases, compliance and audit professionals at customer workforce boards. An ideal candidate would thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient. The Quality Assurance Associate must be able to maintain a high level of accuracy and confidentiality. This position reports directly to the Director of Quality Assurance.

The Quality Assurance Associate is an integral part of our team and will assist us with our mission of accelerating the human condition!

Career Team also offers a competitive package including

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• and supplemental insurance

Your Impact On Career TEAM’s Success

• Monitor and audit participant files to ensure Federal, State and Local policy compliance
• Ensure expense submissions from various Career Advisors comply with Federal WIOA, State, Local, and corporate policies to prevent disallowed costs
• Work closely with Project Associates and Executive Directors across projects in the United States, as well as the Workforce Boards, to provide file compliance, guidance, and insight
• Ensure participant expenditures are entered into state systems and processed in a timely and economic manner in accordance with established policies and budgets within WIOA guidelines
• Coordinate accounting activities for assigned projects, which include the establishment and monitoring of procedures and policies by contract
• Monitor project participant financials for various project grants to ensure grants are fiscally managed
• Support teams across the nation with monthly project invoicing by reviewing supporting documentation and complianc

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al patterns; and Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.