Senior Manager, Payer Implementation

The posting, as Chamber Cardio wrote it

About Chamber

Cardiovascular disease remains the leading cause of death in America. At Chamber, we are rebuilding the cardiology system around outcomes rather than volume. We partner with independent cardiologists to help them lead population health efforts in their communities, equipping them with technology, data, and operational tools that translate complex insights into better care for patients.

Our model brings together clinical expertise, thoughtful design, and a modern operating platform that supports physicians, patients, and payers. By combining innovative AI tools with a commitment to human-centered care, we aim to transform heart health at scale.

Role Overview

As Senior Payer Implementation Manager, you’ll join payer implementation discussions as they begin and support delivery from signed contract through go-live, turning strategic commitments into successful launches. Reporting to the Head of Implementation & Corporate Initiatives, you’ll own implementation planning, align cross-functional work-streams, and drive day-to-day execution.

This is an opportunity to bring clarity and momentum to complex projects, including implementations already underway. You’ll coordinate enrollment, eligibility, data exchange, outreach, and clinical operations, assessing progress, identifying gaps, and asking the questions that shape a practical roadmap. Rather than following a fixed playbook, you’ll build implementation plans tailored to each payer partnership and grounded in Chamber’s model.

In this a hands-on individual contributor role. You’ll lead payer-facing implementation efforts and influence cross-functional execution without direct people-management responsibilities. Your focus will extend through go-live; ongoing account management is owned by a separate team. Contracting, pricing, and payment terms sit with the Head of Implementation. You keep the record on that work, tracking open items, document versions, and decisions, so the implementation plan stays aligned with the contract.

What You'll Own

You work across key departments, and you know enough about each to ask the right questions, spot when two answers conflict, and keep the owners on schedule. Each team makes the calls in its area. You make sure the calls get made, get written down, and get reflected in the plan.

Implementation Planning and Delivery

• Own day-to-day payer implementation delivery from late-stage contract conversations through go-live, building and maintaining the project plan, coordinating supporting work-streams, and driving open items to resolution.
• Bring structure and momentum to implementations already underway: assess progress, identify unresolved issues, and drive the decisions needed to move forward.
• Establish and lead implementation of work-streams for each payer. The list below shows the typical work-streams and the kind of work each involves.
• Data exchange: own the requirements, file layouts, test files, acceptance criteria, and t

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from the active implementation, so the next partner begins with that structure in place.

Requirements

• 5+ years of experience leading payer implementations, as a vendor to health plans or inside a plan onboarding vendors, including getting data, compliance, legal, marketing, and clinical teams at the payer aligned and moving on the same timeline.
• You’ve built and led a payer implementation plan when scope and requirements were not fully defined, sequencing what could move while terms were still open, rather than only executing an existing plan.
• Comfortable with ambiguity and operating in an environment where standard structure and processes might not exist yet.
• Experience managing several workstreams at once, including data, outreach, and clinical operations, without losing the thread, alignment or momentum.
• Strong written communication and documentation skills, with experience creating clear, accurate payer-facing presentations, meeting summaries, and implementation materials that distinguish agreed decisions from open questions and identify owners and next steps.
• Experience managing cross-functional partnerships through influence rather than direct authority
• Value-based care experience, health plan vendor oversight or delegation requirements, ideally for Medicare Advantage, is a plus.

Chamber Values

Our values guide how we lead, collaborate, and care

• Low Ego: We stay grounded, curious, and open to feedback.
• Empathy: We build trust through compassion and thoughtful communication.
• Courage: We take action, think critically, and challenge ideas respectfully.
• Ownership: We follow through with integrity and hold ourselves to high standards.
• Grit: We push through ambiguity, move with urgency, and solve problems with horsepower and heart.

Location

• Remote opportunity, based in the United States.
• Candidates must be authorized to work in the United States without sponsorship.
• Occasional travel to client sites.