Regional Portfolio Manager

The posting, as Chapman Management Group wrote it

About Chapman Management Group

Chapman Management Group offers a premiere experience unlike any other for both residents and property owners in the Washington D.C. and surrounding areas. With a commitment to elevating the industry standard and advancing local communities, Chapman Management provides unmatched responsiveness while staying at the forefront of technology and advancements in property management services.

Job Summary

Chapman Management Group seeks a compassionate and results-oriented Regional Portfolio Manager who prioritizes creating a supportive and respectful environment for residents, employees, and stakeholders. This role demands a leader who listens first, guides by example, and leverages personal experiences—both challenges and triumphs—to solve problems with positivity and creativity.

As a Regional Portfolio Manager, you will champion an environment of growth by fostering collaborative relationships, motivating your team, and treating everyone like family. This includes ensuring that operational excellence is achieved, compliance with affordable housing regulations is maintained, and the highest standards of care are delivered to both residents and employees. Your ability to inspire trust, promote inclusivity, and build a cohesive team culture will directly impact the quality of life within the communities you oversee.

Key responsibilities include overseeing property operations, enhancing resident satisfaction, and driving financial performance while embodying Chapman's commitment to treating every interaction with care and thoughtfulness. The ideal candidate will have strong leadership skills, financial acumen, and a passion for creating thriving, inclusive communities in the Washington, DC and surrounding markets. In addition, it is imperative for the RPM to have some experience and knowledge of LIHTC, HUD, Tax Credit, Low Income, and other programs associated with Affordable Housing.

Responsibilities

Portfolio Management

• Oversee daily operations of a portfolio of apartment communities, ensuring compliance with affordable housing regulations.
• Develop and execute strategic plans to achieve financial, operational, and compliance goals for each property.
• Monitor and analyze property performance metrics, including occupancy rates, rent collection, and expense control. (i.e., continued audits of rent roll, submission of timely recertifications, rent increase requests, market analysis).
• Conduct regular site visits to ensure all aspects of the community look good and comply with Neat, Clean, and Working guidelines.
• Maintain thorough product knowledge on all properties and major competitors through site visits and market research.
• Actively work with site teams and agencies to improve the quality of life at the communities by participating in after-hours events (e.g., back-to-school events, resident meetings, turkey giveaways).

Team Leadership

• Attract and recruit high-caliber talent so that there is

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, stand, reach, bend, and stoop for extended periods of time.

• Ability to use standard maintenance equipment.
• Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sounds.
• Visual requirements including color, depth perception, and field vision.
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
• Ability to tolerate stressful situations.
• Ability to work under minimal to moderate supervision.

Work Environment

• Primarily office-based with frequent travel to properties within the District of Columbia and Virginia; Mid-Atlantic region.
• Occasional evening and weekend availability required for emergencies or resident events.

Equal Opportunity Employer

We are committed to creating an inclusive environment where employees and residents of all backgrounds feel valued and supported. Applications from candidates with experience in affordable housing and a passion for community building are highly encouraged.

Diversity

Diversity creates a healthier atmosphere. Chapman Management Group is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

The job duties for this position may not be limited to only those outlined in this job description. Management reserves the right to make modifications and changes to these duties at any time to meet the needs of the business.