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Sr. Product Operations Specialist

Checkr · Nashville, Tennessee, United States · $80k–$100k

Posted by Checkr on their careers site · View the original posting

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The posting, as Checkr wrote it

About Checkr
Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company .

About the team/role: Sr. Product Operations Specialist, P3 (Criminal Data Quality & Supply Chain)

We are seeking a Senior Product Operations Specialist to join our team and play a critical role in strengthening the connection between Product, Operations, and Data teams. This role is ideal for someone who thrives in fast-paced, data-driven environments and has deep knowledge of the background screening industry and the U.S. Judicial System.

You will drive process improvements, ensure data integrity, and help shape how product and operational strategies align to deliver accurate, high-quality background data to our clients.

In this role, you will own the accuracy, completeness, and reliability of the criminal court data Checkr retrieves directly from courts and through third-party vendors. The role sits at the intersection of Product, Engineering, Supply Chain, Data, and Compliance.

You’ll be the subject matter expert who can put a court website, a vendor’s output, and our own data side by side, figure out exactly why they differ, and turn that into requirements engineers can build against. Your work directly supports our goal of making in-house court data as complete and accurate as anything a vendor can provide, reducing vendor dependency and fallback costs while protecting accuracy for our customers and their candidates.

What you’ll do

  • Partner with Product Managers, Data, and Operations teams to identify and implement process improvements that enhance data quality, efficiency, and scalability.
  • Use analytical insights to track, monitor, and improve data accuracy across multiple systems and data sources.
  • Leverage your industry knowledge to optimize workflows related to court data, public records, and other screening data sources.
  • Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment on priorities.
  • Proactively identify gaps in data processes, propose solutions, and drive implementation.
  • Lead data quality and parity investigations for automated court data sources: sample records, compare our output against vendor data and the court record, and categorize root causes such as missing dispositions, unknown charge types, missing dates of birth, non-criminal case types, and fallback rules firing when they shouldn’t.
  • Write clear enhancement requirements, expected-output mock-ups, and compliance considerations for scraper and data pipelin

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000 USD

What We Offer

  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive cash and equity compensation, and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend

At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance .

Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.

For applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com ).