Manager, Software Engineering - Developer Experience

The posting, as ClickUp wrote it

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀

ROLE OVERVIEW

As the Engineering Manager - Developer Productivity, you will lead a high-impact team focused on improving developer workflows, reducing friction, and enhancing the overall engineering experience. You’ll collaborate across teams to identify bottlenecks, implement scalable solutions, and foster a culture of continuous improvement. Your work will directly influence the speed, quality, and happiness of our engineering organization.

RESPONSIBILITIES

• Infrastructure & Tooling
• Oversee the development and maintenance of CI/CD pipelines, build systems, and internal tools, including AI-powered internal tooling and agents.
• Ensure our developer infrastructure is scalable, reliable, and secure.
• Evaluate and implement new AI-native technologies, considering token economics, compute costs, and AI spend alongside productivity gains.
• Team Leadership & AI People Development
• Build, mentor, and lead a team of engineers focused on developer productivity.
• Foster a culture of collaboration, innovation, and accountability.
• Set clear goals and provide regular feedback to drive team performance in partnership with your Director.
• Assess each report's AI fluency level (Assisted, Augmented, Native) and set individual growth targets.
• Include AI fluency as a coaching topic in 1:1s; pair less AI-fluent engineers with AI-native peers for knowledge transfer.
• Create space for AI experimentation: dedicated time, safe-to-fail projects, and learning sprints.
• Recognize and reward AI-driven improvements in performance conversations.
• Collaboration & Communication
• Work closely with engineering, product, and design teams to align priorities.
• Advocate for developer needs and ensure alignment with company goals.
• Communicate capabilities and limitations to non-technical stakeholders.
• Write specs, rules files, and documentation that make AI more effective for the whole team.
• Metrics & Continuous Improvement
• Define and track key metrics to measure developer productivity, satisfaction, and AI-driven productivity gains.
• Use data-driven insights to prioritize initiatives and demonstrate impact.
• Track team-level AI adoption metrics and report on AI-augmented workflow effectiveness.
• Continuously iterate on processes to improve engineering velocity and quality.
• AI-Native Developer Experience
• Identify and eliminate pain points in the development lifecycle, with a focus on AI-aug

[…]
ive career pathway with structured fluency levels and development support.

• Flexible Environment: Enjoy the freedom of remote work with a global team.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Privacy Notice

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If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.

Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Fraud Alert

ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.

AI Processing Notice

ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.