Manager, Professional Services Federal

The posting, as Collibra wrote it

Joining Collibra’s Professional Services Team

At Collibra Public Sector (CPS), the Manager, Federal Professional Services is responsible for leading all services roles and functions to ensure the long-term success, adoption, and satisfaction of government clients. The role drives a cohesive customer journey, aligns services delivery with other CPS delivery to mission outcomes, and ensures operational excellence across the entire customer lifecycle. This role safeguards account health, revenue, and customer satisfaction by proactively identifying and mitigating technical risk, coordinating services engagements, and building operational frameworks for GTM clarity and alignment amongst the services teams.

Federal Engagement Managers at Collibra Public Sector are responsible for

Services Management

• Manage services operations and resources, including Engagement Manager and Solution Architects, ensuring timely and successful project execution and value delivery.
• Manages professional service team in respect to project milestones, delivery and goals.
• Responsible for team utilization and revenue optimization.
• Drive operational excellence in services delivery.
• Monitor performance to ensure teams are performing within expectations and achieving high levels of project success.
• Collaborate on GTM strategy for CPS Services, helping shape how services is positioned, sold, and delivered throughout the customer journey.
• Guide sales enablement and customer-facing messaging, ensuring services' value proposition is clear, consistent, and aligned with customer needs.
• Evaluate pricing and packaging strategies for new and existing offerings.
• Identify expansion opportunities and influence sales motions with timely insights.
• Contribute to strategic deal support, partnering with Sales and Finance on high-impact renewals, expansions, and new business that include services offerings.
• Engages with new / prospective customers to identify business challenges and opportunities, recommend solutions / solution enhancements and propose a high-level delivery roadmap based on expected business value.

Customer Project Oversight

• Guide project team members through scoping and level of effort estimates.
• Ensure effective controls are in place and regularly updated in order to monitor the full implementation project lifecycle including: project plans, status reports, time recording, resource planning, and first value forecasting.
• Advises implementation project teams and customers on milestone achievement, issue resolution and change management.
• Ensures effective controls are in place to monitor the full implementation project lifecycle.
• Develops and tracks overall project success, customer satisfaction, and quality of delivery.
• Maintains and nurtures consultative relationships with key customer leadership and decision-makers.
• Establishes and ensures effective execution of solution delivery accelerating the customer's time to v

[…]
ams.

• Understand and convey to customers how Collibra's suite product capabilities and the projects being delivered provide value to customers.

Compensation for this role

The standard base salary range for this position is $128,000 - 160,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits .

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form .