Staff Sales Operations Manager

The posting, as Conga wrote it

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Location: Hybrid — Houston, TX or Boston, MA preferred; Remote considered

Reports to: Director, Global Sales Operations

Team: Revenue Operations

A quick snapshot…

As the Staff Sales Operations Manager for North America, you’ll be the day-to-day operations partner to our North American sales organization, helping sales leaders run their business with discipline, consistency, and predictability.

You’ll execute Conga’s global sales operations model across North America, providing the data, insights, reporting, and operational support our sales leaders need to manage pipeline, forecast accurately, coach their teams, and make informed business decisions.

You’ll work closely with sales leaders, frontline reps, and cross-functional partners to turn data into actionable insights, identify risks and opportunities, and help ensure our sales organization has the tools and information needed to execute.

Why it ’ s a big deal…

You’ll play an important role in helping North American sales leaders understand what’s happening across their business and where they need to focus. You’ll bring visibility and operational discipline to forecasting, pipeline management, reporting, data quality, and business reviews.

You’ll have a direct impact on how our sales organization operates, while also contributing to global Revenue Operations programs, processes, and initiatives.

What you ’ ll do…

You own forecast and pipeline support for North America.

• Prepare weekly forecast and pipeline inspection materials for North American sales leaders, including roll-ups, deal changes, and commit vs. best-case movement.
• Monitor pipeline health, coverage, conversion, and slippage risk, surfacing trends and potential issues to sales leaders early.
• Track forecast accuracy by leader and team and identify trends that can inform coaching and business decisions.
• Maintain the Clari and Salesforce views North American leaders rely on to manage forecasting and deal inspection.

You help establish and maintain the North American operating rhythm.

• Support weekly forecast reviews, pipeline inspections, QBRs, and other key sales operating cadences.
• Build and maintain QBR and business review materials t

[…]
environment where you would thrive, please click apply. We'd love to hear from you!

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Don’t meet every requirement for the role?

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

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The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement ( https://conga.com/applicant-privacy-statement ). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.