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Communications Manager

Constant Contact · Remote · Hybrid from Waltham, MA or Remote, US · $84.4k–$105.5k

Posted by Constant Contact on their careers site · View the original posting

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Mid level · asks for 3+ years

Open 5 days

The posting, as Constant Contact wrote it

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Constant Contact's Corporate Communications team tells the company's story to the press, to our online community, and to our own employees. We have an opening for a Communications Manager who can hit the ground running as a versatile, high-output writer. From day one, you'll draft press releases, executive thought leadership, executive social content, and internal communications. You'll sit on the Global Communications team and work across all of our practice areas: PR, Organic Social, Internal Communications, and Employer Brand.

This role is for a strong writer who wants to keep growing. You'll bring a solid drafting foundation, curiosity, and sharp thinking, and we'll give you broad exposure across the discipline and direct work with senior leaders.

What you'll do

  • Draft press releases and announcements. Take a release from brief to polished draft with minimal hand-holding, including quotes, supporting materials, and pitch angles.
  • Ghostwrite executive thought leadership. Draft bylines, blog posts, and point-of-view pieces that sound like the executive, not like a press release - content they are proud to put their name behind.
  • Write executive social content. Draft LinkedIn posts and other social content for our CEO and leadership team that feels authentic, timely, and on-strategy.
  • Support internal communications. Draft employee announcements, leadership messages, and all-hands content. Comfort delivering hard news where tone and timing matters as much as wording.
  • Adapt one story for many audiences. Turn a single moment into a release, an executive post, and an employee note, each in the right register.
  • Support the broader team. Help with media materials, content calendars, coverage tracking, and short-form video for social as needs arise.
  • Use AI as a tool, not a substitute. Use it to speed up research and drafts, but your job is the judgment, accuracy, and voice that make the final version ours. You’re accountable for everything that goes out under our brand.

What you bring

  • 3+ years of experience in communications, PR (agency or in-house), journalism, or content roles.
  • A proven record of drafting press releases, plus demonstrated experience writing in executives' and brand voice, whether bylines, speeches, internal communications, social posts, or beyond.
  • The ability to capture a leader's voice from interviews, past content, and feedback, and to take

[…]
brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Recruiters and Staffing Agencies

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.