Principal Product Designer

The posting, as Constant Contact wrote it

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

The Principal Product Designer is the most senior design role within the product organization, responsible for driving the strategy and execution of our most complex and highest-impact product initiatives. You will operate at the intersection of product vision, engineering constraints, and customer needs, solving ambiguous problems that shape the future of our platform. This role requires a leader who can define the design strategy for an entire product pillar and influence design decisions across multiple teams. Depending on your experience and organizational needs, you may operate as a strategic Individual Contributor (IC) , focusing purely on high-leverage design and vision work, or take on the responsibility of managing and mentoring a small team of senior designers.

What You’ll Do

• Strategic Vision & Ownership: Define the long-term UX vision and design strategy for a major product pillar, ensuring alignment with overall company objectives and anticipating future market and user needs.
• Complex Problem Solving: Own the end-to-end design lifecycle for the most ambiguous and technically challenging product areas, delivering solutions that are scalable, accessible, and measurable.
• Cross-Organizational Influence: Act as the highest-level design authority in your domain, influencing key stakeholders across Product, Engineering, Data Science, and Executive Leadership to gain consensus and drive decisions.
• Design System Leadership: Serve as a core leader and major contributor to our Design System, identifying system gaps and actively developing new foundational patterns and design principles to elevate the consistency and quality of the entire product suite.
• Research & Data Synthesis: Partner with Research and Data teams to synthesize complex quantitative and qualitative data into clear, actionable design hypotheses and measure the impact of strategic design efforts.

Optional Leadership Track

• Team Development: If on the management track, you will be responsible for hiring, mentoring, and coaching a small, high-performing team of senior and staff-level product designers, fostering a culture of excellence and strategic impact.
• Project Oversight: Provide high-level direction and strategic oversight for the projects executed by your direct reports, ensuring their work aligns with the overall product strategy and design system standards.

What You Are

• Experience &

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Notice to Recruiters and Staffing Agencies

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.