People Operations Specialist

The posting, as CoreWeave wrote it

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com .

About the Team

CoreWeave is seeking a People Operations Specialist to own the global People service queue and the lifecycle transactions behind it. Reporting to the Senior Manager, Employee Lifecycle, you will triage and resolve employee and manager requests across North America, EMEA, and APAC, execute lifecycle transactions in Workday, and work with People Business Partners, Payroll, Total Rewards, and Legal so employees get clear answers quickly.

This is a hands-on, high-volume role: you will resolve what you can directly, route the rest with full context, and fix the knowledge base articles, templates, and workflows behind repeat requests. You will also help contractors and new team members ramp on the queue as the function scales.

Key Responsibilities

People service queue

• Own day-to-day triage of the global People service queue: review, categorize, prioritize, and route requests from North America, EMEA, and APAC within SLA.
• Resolve Tier 1 inquiries directly, including policy questions, employment verifications, Workday navigation, leave and benefits basics, and general how-to requests.
• Escalate Tier 2, country-specific, and sensitive matters (employee relations, compensation, local leave entitlements, legal questions) to the right People Business Partner, Payroll, Total Rewards, Legal, or EOR partner, with enough context that employees do not have to repeat themselves.
• Apply the correct regional guidance where policies and processes differ by country, or route accordingly, rather than defaulting to a US answer.
• Close the loop with employees and managers on every request.

Lifecycle transactions and data

• Execute lifecycle transactions in Workday, including onboarding, offboarding, and job and data changes, following documented processes and controls.
• Keep an audit trail for every change, and keep ticket and Workday records accurate and current.
• Coordinate with regional Payroll teams and vendors on requests that affect pay, with clear handoffs and on-time processing across pay cycles and time zones.

Knowledge, quality, and continuous improvement

• Own the knowledge base articles and response templates for the queue: write new content, keep it current, and retire what is outdated.
• Track queue health by region, including volume, response time, resolution time, and employee satisfaction, and report trends to the team.
• Propose and implement fixes for recurring issues, such as intake

[…]
Account

• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

California Applicants

California Consumer Privacy Act

Equal Opportunity & Accommodations

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com .

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.