Manager, Alumni Engagement & Operations

The posting, as Correlation One wrote it

About the Company

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.

We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.

About the Role

Graduates of our Amazon Career Choice programs receive up to 18 months of post-program support: career coaching, an alumni community of roughly 9,000 members, and connections to employer partners. This role owns the systems that make that support work. That includes how alumni hear from us, how they move through our community, how coaches are deployed, and how outcomes data moves from our warehouse into decisions. The role is part communicator, part builder, part analyst, with AI built into how you do all three. It suits someone who writes a warm launch post in the morning and debugs an Apps Script trigger in the afternoon.

What You'll Do

Alumni Engagement & Communications

• Own the alumni communications calendar, planning multi-channel outreach (Slack, email, SMS, LinkedIn) for cohort graduations, coaching milestones, events, and support-window reminders.
• Write and launch campaigns end to end: copy, audience segmentation, cadence, forms, and follow-up tracking. This includes welcome campaigns for new cohorts and promotion of live programming such as mock interview labs and career co-working sessions. Use AI tools to draft, personalize, and translate messaging at scale, with human review before anything goes out.
• Manage the alumni Slack community, including tenure-based channels, invite links and their limits, welcome messaging, and the alumni LinkedIn network. Keep these spaces accurate, active, and limited to eligible members.
• Run outcomes and profile-update campaigns that collect placement data, resumes, and LinkedIn profiles from alumni. Use Typeform logic (e.g., hidden fields) so one message can serve several eligibility groups.
• Partner with coaches on newly placed alumni and contributor stories to strengthen peer-to-peer engagement.

Automation & Workflow Systems

• Design, build, and maintain automations that remove manual work from alumni and coach operations. Examples include channel lifecycle automation that moves alumni between tenure-based Slack channels, welcome bots, personalized coach-to-alumni DM tools, coach assignment, and welcome email sequences.
• Build with Google Apps Script, the Slack API, Connected Sheets, and no-code tools, working within platform constraints such as plan limits, rate limits, and execu

[…]
ly, Zoom, Canva, and AI tools such as Claude

Where you are

• This role is remote and can be located anywhere in MENA. Working hours must be compatible with the EST time zone.

How we support our people

• Insurance or subsidies based on country
• Unlimited Time Off
• Company-paid holidays
• Official company-wide week long holiday for the last week in December
• Access to free data skills training through our programs
• A company culture that empowers individuals and embraces diversity through its core mission

The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets.

Correlation One’s Commitment

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidates@correlation-one.com.