Senior Manager, UX Design

The posting, as Counterpart Health wrote it

At Counterpart Health, we are transforming healthcare and improving patient care through Counterpart Assistant, our technology platform for primary care. By supporting primary care physicians and their teams, we help identify patient needs earlier, make complex clinical information actionable, and support longitudinal management of chronic conditions.

As Senior Manager of UX Design for the Interventions Pillar, you will lead the team designing how clinical insight becomes action. Your portfolio will include decision support, treatment planning, intervention selection, treatment execution, care coordination, and longitudinal follow-through.

You will manage talented, experienced designers who already understand our product, systems, and clinical users deeply. Your role is to help them expand their strategic ownership, make stronger decisions through ambiguity, influence across the organization, and define the future of their domains.

AI will be an important part of this work. You will guide teams in applying AI where it can help clinicians synthesize information, evaluate options, plan care, and follow through—while preserving appropriate evidence, transparency, and clinical control.

Why this role?
The Interventions Pillar addresses a central challenge in healthcare: identifying an opportunity is not enough. Better outcomes require translating insight into an appropriate decision, treatment plan, action, and durable follow-through.

This role is an opportunity to

• Shape how Counterpart supports consequential clinical decisions and treatment workflows.
• Develop senior designers into stronger strategic and organizational leaders.
• Define how AI can responsibly assist clinical reasoning and action.
• Connect clinical expertise, product strategy, design, and technology around measurable outcomes.

As a Senior Manager, UX Design, you will

• Lead the clinical UX strategy. Establish a coherent direction across clinical decision support, treatment planning, intervention selection, execution, coordination, and longitudinal follow-through.
• Develop senior design talent. Coach experienced designers to lead through ambiguity, define strategy, make high-quality trade-offs, influence senior stakeholders, and increase their impact beyond their immediate product areas.
• Advance AI-enabled clinical workflows. Help teams determine where AI should synthesize information, generate options, recommend next steps, automate work, or remain out of the workflow. Establish expectations for evidence, uncertainty, human oversight, review, and correction.
• Create strong cross-functional decisions. Partner with Clinical, Product, Engineering, Data Science, and Research leaders to connect clinical needs, model capabilities, user evidence, technical constraints, and business priorities.
• Raise the quality and effectiveness of execution. Strengthen critique, research synthesis, clinical review, prototyping, evaluation, and learning practices so teams can move

[…]
nce feedback and reviews.

Additional Perks

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-REMOTE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

A reasonable estimate of the base salary range for this role is:
$188,500 — $245,000 USD