Accounting Manager

The posting, as Crafty wrote it

Who We Are

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work. After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year’s time.
At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!

The Role
Crafty is seeking an Accounting Manager, AP + Partner Billing to lead the accounting operations supporting Accounts Payable, Partner Billing, and related month-end close activities. This role is responsible for designing scalable operating processes, strengthening financial controls, overseeing outsourced accounting operations, and ensuring the accuracy and timeliness of partner billing and disbursement activities. The Accounting Manager will serve as the primary owner of Partner Billing close readiness, accounting workflow governance, vendor and partner escalations, Ramp administration, NetSuite data integrity, and Flatworld performance management.

This person will manage the Senior Accounting Specialist and oversee three Flatworld resources responsible for Partner Billing, Core operations, manual order workflows, Ramp draft bill readiness, coding review, and recurring accounting support activities. The Accounting Manager will establish operational standards, performance expectations, and scalable processes across a high-volume, cross-functional accounting organization.

As Crafty continues to evolve its accounting operations, this role will play a key leadership role in standardizing processes, strengthening documentation, improving automation, and building sustainable operating procedures that support future growth. Success in this role will depend on leadership, sound accounting judgment, systems thinking, and continuous process improvement.

The ideal candidate is an experienced accounting operator and people leader who can represent Crafty with credibility in vendor, partner, and internal stakeholder conversations. They are not only comfortable in the details of AP, accruals, reconciliations, close calendars, and controls, but also skilled at building systems of accountability: dashboards, recurring reviews, SOPs, workflow automations, exception tracking, and clear team expectations. Success in this role means building a scalable accounting operations function that runs on reliable processes, strong controls, clear ownership, and measurable performance.

Required Attributes

• Accounting Operations + Close Ownership:

[…]
countability across Ramp, Rossum, and Core workflows.

• Goal #4: AI + Automation: By December 2026, the Accounting Manager will use AI and automation to improve accounting operations visibility and reduce manual follow-up, as measured by implemented workflows for exception alerts, approval nudges, recurring reporting, or Slack notifications that help the team identify work falling behind and act before close or payment deadlines are missed.
• Meets: At least two recurring AI-enabled or automated workflows are implemented and used by the team.
• Exceeds: Automated reporting and notifications reduce manual follow-up and improve SLA adherence.
• New Standard: The AP + Partner Billing function runs with proactive exception detection, automated visibility, and clear owner-level next actions.

What we offer

Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is targeted at $113,000 - $133,000 per year in Chicago. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.