Senior Product Manager - eSource

The posting, as Crio wrote it

CRIO (Clinical Research IO) is a health tech company helping pharma, biotech, research sites, and academic research centers streamline regulatory workflows with one system and a single source of clinical data capture. Our modules allow sites to capture data electronically in real-time, providing data managers and monitors with enhanced transparency, and enabling remote monitoring by sponsors and CROs.

CRIO’s eSource and CTMS system is a leading, modern, enterprise platform built for clinical research sites. Since CRIO’s launch in 2016, CRIO has established the leading brand position in eSource and has won close to 50% of the emerging class of enterprise-grade site networks, many of whom are backed by institutional investors such as VC, PE and corporations. CRIO has achieved the attached metrics, all with little to no serious outbound sales or marketing.

Position Summary
Every clinical trial runs on source data, and for most of the industry's history that data lived on paper, got transcribed later, and quietly generated errors and delays along the way. CRIO's eSource platform captures protocol-driven data directly at the point of patient interaction, catches mistakes before they happen, and gives sponsors and CROs real-time visibility into their sites. The results: 40% higher enrollment, 40% fewer protocol deviations, and 40% faster study startup.
eSource is the core of what we do and the product the rest of our platform is built around. You'll own it.
We are looking for an individual who is passionate about and excels at product management with proven leadership in driving strategic product initiatives.

The ideal candidate is energetic, self-motivated, hands-on, data-driven, and passionate about achieving strong outcomes for our customers. You will have a strong track record of defining products that delight users and generate exceptional returns on investments, with demonstrated ability to influence product strategy and collaborate with other product managers. In addition, the ideal candidate has extensive experience working with customers, business leaders, and development teams within an Agile scrum process, and can effectively bridge the gap between business vision and technical execution at scale.

This is an individual contributor role with no direct reports; you’ll report to Director of Product Bill Primwhere.

Responsibilities

• Product Strategy and Vision: Partner with leadership to define and communicate product vision and strategy. Drive alignment across teams and ensure product initiatives support broader business objectives.
• Cross-Functional Leadership: Lead product planning and execution by coordinating dependencies with other scrum teams, ensuring cohesive delivery of complex, interconnected features.
• Scrum Framework Excellence: Develop, adapt, and facilitate the scrum framework throughout the product lifecycle, managing multiple backlogs and leading release plans for high-impact initiatives.
• Strategic Product Col

[…]
using data to drive product decisions

• Proven track record of delivering high-impact products on time and driving measurable business outcomes
• Bachelor's degree or comparable experience in computer science, engineering, business, or a related field
• Strong written and verbal communication skills with ability to influence without authority
• Experience presenting to and influencing senior leadership and executive stakeholders

Nice to Have

• Experience understanding clinical data, clinical data workflow, and guiding transformations and integrations in healthcare or clinical research environments
• Deep understanding of eClinical vendor systems and workflows
• Experience with 21 CFR Part 11, HIPAA, CDISC ODM, HL7 FHIR, and GDPR conformance
• MBA or advanced degree
• Product management certifications (CSPO, SAFe POPM, or similar)
• Experience with product discovery methodologies and frameworks
• Background in SaaS or enterprise software product management

Benefits & Perks

• Work from anywhere
• Unlimited PTO
• 401k company match
• Healthcare
• Dental
• Vision (Company Paid 100%)
• Life insurance
• Professional Development Reimbursement
• Work From Home Expense Reimbursement

Salary Range: $120,000 --> $150,000

Equal Employment Opportunity

CRIO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business need without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other basis protected by federal, state, or local law.

Disability Accommodation Statement

We are committed to providing reasonable accommodations to individuals with disabilities in the application and interview process. If you require accommodation to participate in the application process, please contact Human Resources to request assistance.