Staff Site Reliability Engineer

The posting, as Crunchyroll wrote it

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are hiring a Staff Site Reliability Engineer (SRE) to join the Center for Data & Insights (CDI) in the US and play a critical role in advancing the reliability, scalability, performance, and security of Crunchyroll's consumer-facing data platforms. As a senior technical leader, you will partner closely with Engineering, Data, Infrastructure, Product, and Security teams to design and operate resilient cloud-native systems that power critical business and customer experiences. You will drive initiatives across observability, incident management, automation, capacity planning, disaster recovery, and operational excellence while helping teams adopt modern SRE practices such as SLIs, SLOs, and error budgets.

The ideal candidate combines deep expertise in large-scale distributed systems with a strong sense of ownership, collaboration, and service leadership. You are passionate about building highly reliable platforms, eliminating operational toil through automation, and enabling engineering teams to move quickly and safely. In addition, you will champion SecOps best practices by driving vulnerability management, supporting penetration testing initiatives, improving security observability, strengthening cloud and Kubernetes security controls, and ensuring operational readiness for emerging threats. This is a unique opportunity to shape reliability and security engineering practices across CDI while helping build a world-class data and insights ecosystem that enables informed decision-making throughout Crunchyroll.

Core Areas of Responsibility

• Reliability Engineering : Define, measure, and continuously improve the reliability, availability, and performance of CDI platforms through SLIs, SLOs, and error budgets.
• Operational Excellence : Establish and drive best practices for incident management, root cause analysis, postmortems, and service ownership across engineering teams.
• Observability & Monitoring : Build and evolve comprehensive monitoring, logging, tracing, and alerting capabilities to enable proactive issue detection and rapid resolution.
• Automation : Identify operational inefficiencies and develop automation, self-service capabilities, and self-healing mechanisms to improve engineering productivity.
• Platform Scalability : Design and optimize cloud-native infrastructure and services to support growing business demands while maintaining performance and cost efficiency.
• Infrastructure Engineering : Drive Infrastructure as Code

[…]
Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - San Francisco, CA
$233,400 — $291,800 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.