Senior Technical Account Manager – Gate Model Research [608]

The posting, as D Wave Quantum wrote it

D-Wave Quantum Inc. (NASDAQ: QBTS) is a leader in the development and delivery of quantum computing systems, software, and services. It is the world’s first commercial supplier of quantum computers, and the first and only to offer dual-platform quantum computing products and services, spanning both annealing and gate-model quantum computing technologies. D-Wave’s mission is to help customers realize the value of quantum today through enterprise-grade systems available on-premises and via its Leap™ quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations across commercial, government, and research sectors trust D-Wave to address complex computational challenges using quantum computing. Learn more about realizing the value of quantum computing today and how D-Wave is shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com .

About the role
D-Wave is seeking a Technical Account Manager (TAM) in New Haven, CT to lead technical engagements with research clients interested in exploring D-Wave’s new dual rail qubit systems and simulators. In this client-facing role you’ll act as a trusted technical advisor externally, helping customers identify use cases, solve complex problems, and achieve successful adoption of the platform by leveraging error awareness in quantum algorithms. Internally, you’ll collaborate closely with sales, product, professional services and business development teams to ensure customer needs are met and value is delivered, acting as the voice of the customer.
This role can be Onsite or Hybrid for those living within a commutable distance.

What you'll do

• Support customer’s quantum computing programming workflows by advising best practices for implementing algorithms using D-Wave’s Ocean SDK, Leap APIs, and helping debug common code problems
• Serve as a technical resource on quantum computing, industry trends, and competitive positioning
• Present our quantum computing capabilities to research prospects, understanding their most critical computational challenges and mapping potential project ideas accordingly
• Translate and present the D-Wave’s vision, strategy, and product roadmap to both executive-level and technical stakeholders at research organizations
• Communicate complex technical information clearly and effectively across multiple platforms and audiences
• Demonstrate a strong customer support mindset, meeting clients where they are and delivering candid, thoughtful guidance
• Deliver technical presentations at large events such as conferences, webinars, and seminars
• Support marketing efforts by hosting webinars, staffing conference booths, and representing the company at industry events
• Hold regular technical meetings on active research projects with clients, ensuring they understand and leverage the error detection capabilities of the dual rail system
• Build and maintain long-term technical relationships with customer t

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lly thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

Our Compensation Philosophy is Simple but Powerful

We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.

During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) offerings. The final offer is determined by your proficiencies within this level.

Inclusion

We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.

The Fine Print

No 3rd party candidates will be accepted

It is D-Wave policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.

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For more information, please read our full Statement Regarding Job Recruiting Fraud Scams .