Senior Manager, Salesforce Architecture

The posting, as Datacor wrote it

About Us

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

The Role

We are hiring a Senior Manager, Salesforce Architecture to lead the team that runs our Salesforce platform and to set its direction. You will spend most of your time leading people, setting strategy and managing stakeholders, with enough CPQ and Salesforce hands-on depth to review designs and make sound technical calls.

Salesforce is the system of record for how Datacor sells, services and renews across a growing portfolio of business units. Datacor grows through acquisition, and onboarding each acquired business onto our platform is a core part of this job. You will report to the CISO and lead a team of Salesforce administrators and external partners.

Our platform runs Sales Cloud, Service Cloud, Salesforce CPQ, Experience Cloud portals for customers and partners, Agentforce, and a meaningful body of custom development. It supports multiple entities in one org, with a revenue-critical integrations.

The ideal candidate has built and led teams, has brought acquired businesses onto an existing platform, and has a working knowledge of CPQ and quote-to-cash. You do not need to be the team's deepest CPQ expert. You do need to understand it well enough to lead the people who are.

Key Responsibilities

Team Leadership and Strategy

• Lead, develop and retain a team of Salesforce administrators and external partners. Grow the team as the platform grows.
• Manage the team directly: regular one-on-ones, goal setting, performance reviews and career development plans.
• Own a multi-year Salesforce roadmap with the CISO, tying platform investment to business outcomes and company strategy.
• Own intake, prioritization and capacity planning. Negotiate scope with Sales, Marketing, Customer Service, Finance and Operations, make trade-offs explicit, and say no when the roadmap requires it.
• Set the team's ways of working: intake, estimation, documentation, peer review and definition of done.
• Represent the Salesforce team to executives, reporting on roadmap, progress, risk and resourcing needs.
• Manage implementation partners, contractors, and the Salesforce account and support teams, holding external delivery to the same standards as internal work.
• Raise the team's skills th

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newals, co-termination, and how bookings reach the ERP for billing and revenue.

• Release management. Understanding of sandbox strategy, source control and deployment pipelines.
• Communication. Able to explain technical trade-offs clearly to executives, finance partners and end users.
• Bachelor's degree in computer science, information technology, business, a related field, or equivalent experience.

Preferred Qualifications

• Experience in a B2B software or SaaS company with subscription revenue.
• Hands-on CPQ experience beyond working knowledge.
• Integration experience with an ERP such as Sage Intacct, and with iPaaS tools such as Workato.
• Experience consolidating Experience Cloud portals or running multi-brand Service Cloud.
• Salesforce Application Architect or System Architect credentials, or progress toward them.

The anticipated base salary range for this role is $122,500 to $196,000 per year. Actual compensation will be determined based on factors including prior experience, education, and geographic location.

Why you will love working with us

• Flexible time off (FTO) policy
• Paid parental leave
• Remote-first work environment
• 401(k) with company contribution
• Premier medical, vision, and dental insurance with company-funded HRA
• Competitive pay and bonus programs
• Employee assistance program
• A culture of rewards and recognition

EOE Statement

Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Use of AI During Interviews

At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We're interested in hearing your experience, your approach, and how you think through challenges.