Client Partnerships Manager

The posting, as Dataspring wrote it

Position Summary
The Client Partnerships Manager is responsible for managing and growing a portfolio of established healthcare clients by serving as a strategic advisor, relationship leader and internal client advocate. This role builds trusted relationships across client organizations, develops a deep understanding of each client’s business priorities and ensures DataSpring solutions deliver measurable and sustained value.
As a member of the Client Partnerships organization, the Client Partnerships Manager will lead the development and execution of strategic account plans, drive solution adoption, monitor client health and strengthen relationships with operational and executive stakeholders. The role is accountable for supporting client retention, identifying growth opportunities and ensuring clients recognize the business and operational value of their partnership with DataSpring.
This position operates at the intersection of client strategy, value realization and execution. The Client Partnerships Manager works closely with Product, Sales, Implementation, Operations, Analytics, Marketing, Finance and other internal partners to align resources around client priorities, address risks and create a consistent, high-quality client experience.
The ideal candidate is a proactive, commercially minded healthcare professional who can manage multiple client relationships, translate complex information into clear recommendations and move comfortably between strategic discussions and day-to-day execution.
The Client Partnerships Manager is a full-time, remote, exempt position and reports to the Director, Client Partnerships. This position will require the ability to travel up to 30% of the time.

Responsibilities
Client Strategy and Relationship Management

• Serve as the primary relationship owner and strategic partner for an assigned portfolio of healthcare clients.
• Develop a comprehensive understanding of each client’s organization, business objectives, operating environment, stakeholders and use of DataSpring solutions.
• Build trusted relationships across executive, operational, technical and procurement stakeholders.
• Create and maintain strategic account plans that document client priorities, relationship strategies, solution adoption, risks, opportunities and measurable success outcomes.
• Establish an appropriate client engagement cadence based on account needs, including strategic planning sessions, performance reviews and executive business reviews.
• Connect DataSpring capabilities, insights and industry expertise to each client’s business and operational priorities.

Client Value and Solution Adoption

• Define, track and communicate client success measures that demonstrate the operational and business value of DataSpring solutions.
• Drive adoption and effective utilization of DataSpring products and services, ensuring solutions are integrated into client workflows and delivering intended outcomes.
• Partner with Product, Analy

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er data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans. By improving how essential information flows across the system, DataSpring helps healthcare operate more efficiently, accurately, and with greater confidence.
What You Get
At DataSpring , you will do meaningful work at the intersection of healthcare, data, and technology, helping solve complex problems that make the healthcare system work better. You will collaborate with experienced professionals who care deeply about accuracy, trust, and meaningful impact in a fully remote environment.
DataSpring offers competitive compensation and a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage, a 401(k) with company contributions and matching, paid parental leave, tuition assistance, and generous paid time off. We are committed to investing in our people and supporting professional growth over time.
Equal Opportunity Employer
DataSpring is proud to be an equal opportunity employer and is committed to fostering a workplace where all individuals are valued, respected, and empowered.
Employment decisions at DataSpring are made without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. DataSpring does not tolerate unlawful discrimination or harassment of any kind.
Applicants have rights under the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you need a reasonable accommodation to apply for a posted position, please contact the DataSpring People & Culture team at Careers@dataspring.org or 202-517-0436.