Inside Sales Representative

The posting, as Dedicated Computing wrote it

About Dedicated Computing LLC
Who We Are
Dedicated Computing is an original design manufacturer (ODM) of proprietary, highly engineered computing systems for blue chip original equipment manufacturer (OEM) customers in healthcare, life sciences, training & simulation, and industrial markets.

Our Vision
Dedicated Computing is a global technology company committed to solving the business problems of our customers through the design, development, and deployment of innovative technology solutions.

Our Mission
POWERING THE WORLD’S MOST IMPORTANT DEVICES.
Our customers are building devices that save lives, train people to save lives or improve the lives of others. Dedicated Computing’s products and services are at the core of those devices, powering complex calculation engines, providing near instant access to and serving vast amounts of data, and making sure those devices are secure, supported, and working properly.

What We Do
Dedicated Computing’s systems are integrated hardware and software platforms that are optimized to meet the specific computational and performance needs of OEM applications. These systems are preconfigured with network connectivity and onboard diagnostics to enable a range of managed services capabilities.
Dedicated Computing is ISO 13485:2016 and ISO 9001:2015 certified.

Who We Serve
The systems and solutions we build are POWERING our customers’ products. We work with many of THE WORLD’S leading companies. Our customers make some of the MOST IMPORTANT products in industries such as healthcare, life sciences, training & simulation, and industrial. Connectivity is changing the world – our customers’ products will need to function in the industrial Internet of Things as secure connected DEVICES.

Our Values
Values are the foundation of our culture, simply put, these values bring out the best in us.

• Integrity
• Respect
• Teamwork
• Ownership
• EVOLVE
• Fun

SUMMARY
The Inside Sales Representative is the internal customer champion within Dedicated Computing and the face of Dedicated Computing to its customers. This role is responsible for guiding our organization in successful execution of business operations in support of our customers’ needs for products and services. The Inside Sales Representative is also responsible and accountable for managing Customer accounts by providing regular, proactive communication, day-to-day support, managing product lifecycle, managing the customer forecast, upselling and cross selling and being the advocate for customer escalations to increase customer retention and growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Account Management

Communications & Sales

• Proactively communicate with external and internal stakeholders with the goal of maintaining and improving customer satisfaction.
• Partnered with the Account Executive team, drive the account strategy including responsibility and authority for delivery of customer revenue.

[…]
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and margin.

• Good organizational skills.
• Must be self-motivated and able to work as a member of a team.
• Ability to travel to customer locations, approximately 5-10%.

Preferred

• Experience with Military and/or Aerospace markets
• Strategic sales experience with a preference to Miller-Heiman
• Experience working with Manufacturers Representatives
• Extensive knowledge of the computer industry.
• Project management experience and/or certification
• Familiarity with Medical, and/or Simulation Markets.
• Experience working with forecasting and data analysis methods.
• Valid Driver’s License.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit; walk; use hands to manipulate objects, tools, or controls; reach with hands and arms; talk and hear. The associate must occasionally lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with the assistance of others. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. This includes a highly regulated, climate-controlled, low to moderate noise environment.

EQUAL EMPLOYMENT OPPORTUNITY
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.