Account Executive, Diversified

The posting, as Definitive Healthcare, US wrote it

About Definitive Healthcare

At Definitive Healthcare, our mission is simple: to connect with the real people who make healthcare happen. With real data on real people, our customers get the Definitive picture of the Healthcare market to move their businesses and organizations forward.

We’re committed to delivering the industry’s most reliable, actionable, and differentiated insights and empowering the innovators and organizations transforming healthcare. Because when our customers succeed, healthcare improves—for everyone.

Since our founding in 2011, we’ve grown into a global company headquartered just outside Boston, Massachusetts, supporting more than 2,100 customers around the world. Along the way, we’ve built a culture centered on purposeful work, collaboration, curiosity, and meaningful impact.

We’re passionate about the work we do and the people we do it with. Through programs like Definitive Cares and our employee-led affinity groups, we create opportunities for our teams to connect and give back to the communities where we live and work.

About the position

We're looking for an experienced Account Executive to act as a trusted advisor to a named portfolio of medium-to-large existing Diversified accounts. You'll own the overall client relationship for retention and expansion, building your book of business over time — turning existing accounts into long-term, growing revenue — supported by Solutions Consultants, Customer Success, and Sales Development.
What you'll do:

You'll own the full lifecycle of a named portfolio of existing Diversified acting as a trusted advisor and strategic partner long after the initial sale. Your day-to-day will be supported by Solutions Consultants, Customer Success Managers, and Sales Development Representatives as you build and execute Strategic Account Plans, apply pricing and negotiation judgment to renewal and expansion proposals, resolve account-level risk, and grow your book of business year over year. This is an excellent opportunity for an experienced, strategic account manager ready to own larger, more complex relationships within a high-growth healthcare commercial intelligence company!

• Meet and exceed revenue targets within your assigned client portfolio.
• Own retention and expansion of a book of business consisting of medium-to-large Diversified accounts — you are accountable for keeping these relationships and growing them over time.
• Build and nurture relationships across your existing accounts going deeper within the teams you already serve, wider into new departments and functions (Sales, Marketing, Commercial Operations), and up to senior and C-suite stakeholders to uncover expansion opportunities and grow your book of business.
• Identify up-sell and cross-sell opportunities within existing accounts, including across therapeutic areas, in partnership with Customer Success.
• Apply pricing, margin, and contract-structure judgment when shaping renewal and expansion propos

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being, and their financial future.

• We invest in our people. We offer a competitive benefits package, including comprehensive healthcare benefits and a 401(k) match.
• We make room for connection and impact. Definitive Cares is our 100% employee-driven program that creates opportunities to connect with colleagues through affinity groups and make a positive impact on our communities.
• We’re a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.

What our Employees are saying about us on Glassdoor

“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

-Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”

-Research Analyst

“I have waited 36 years to work at a dream job for a dream company, and I am so happy to have finally got there.”

-Profile Analyst

If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!