Senior Account Executive, BioPharma

The posting, as Definitive Healthcare, US wrote it

About Definitive Healthcare

At Definitive Healthcare, our mission is simple: to connect with the real people who make healthcare happen. With real data on real people, our customers get the Definitive picture of the Healthcare market to move their businesses and organizations forward.

We’re committed to delivering the industry’s most reliable, actionable, and differentiated insights and empowering the innovators and organizations transforming healthcare. Because when our customers succeed, healthcare improves—for everyone.

Since our founding in 2011, we’ve grown into a global company headquartered just outside Boston, Massachusetts, supporting more than 2,100 customers around the world. Along the way, we’ve built a culture centered on purposeful work, collaboration, curiosity, and meaningful impact.

We’re passionate about the work we do and the people we do it with. Through programs like Definitive Cares and our employee-led affinity groups, we create opportunities for our teams to connect and give back to the communities where we live and work.

About the Role

We’re looking for a seasoned Senior Account Executive to own retention and growth across a portfolio of our largest and most complex existing BioPharma accounts. You’ll serve as the executive-level trusted advisor to strategic, multi-division clients, lead complex renewal and expansion programs, and help raise the standard for account management across the team, supported by Solutions Consultants, Customer Success, and Sales Development.

What You’ll Do

You’ll own the full lifecycle of a named portfolio of large, strategic existing BioPharma accounts spanning Strategic organizations. These relationships often span multiple business units, products, and buying groups, and the challenges (competitive threats, budget pressure, customer reorganizations, multi-year renewals) rarely have a standard answer. You’ll determine the account strategy, lead cross-functional account teams, and work with Solutions Consultants, Customer Success Managers, Sales Development Representatives, and Product to deliver value and growth. This is an excellent opportunity for a seasoned, strategic account leader ready to own our most complex client relationships within a high-growth healthcare commercial intelligence company!

• Own retention and expansion revenue for a portfolio of large, strategic BioPharma accounts, meeting and exceeding retention and growth targets year over year.
• Build and lead Strategic Account Plans that span multiple business units, products, and stakeholder groups, tied to client objectives and measurable KPIs, and refresh them as client priorities change.
• Develop and sustain executive relationships, from end users to C-suite and senior commercial leaders, across divisions, therapeutic areas, and functions (Sales, Marketing, Commercial Operations, Market Access, Business Development).
• Act as a trusted advisor, helping clients connect healthcare commercial intelligence t

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being, and their financial future.

• We invest in our people. We offer a competitive benefits package, including comprehensive healthcare benefits and a 401(k) match.
• We make room for connection and impact. Definitive Cares is our 100% employee-driven program that creates opportunities to connect with colleagues through affinity groups and make a positive impact on our communities.
• We’re a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.

What our Employees are saying about us on Glassdoor

“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

-Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”

-Research Analyst

“I have waited 36 years to work at a dream job for a dream company, and I am so happy to have finally got there.”

-Profile Analyst

If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!