Director, Product Design

The posting, as DigiCert wrote it

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

The Product Design Director will set design direction and lead a geographically distributed team across a broad portfolio, including Trust Lifecycle Manager, DigiCert's common platform, and other product verticals. You will connect company strategy, customer needs, and a high bar for craft, while creating the conditions for designers to do the strongest work of their careers.

AI is changing both the products customers need and the way product teams work. We are accelerating the adoption of agentic workflows across design, and this leader will partner with other cross-functional leaders to turn that ambition into a repeatable, responsible operating model: selecting high-value use cases, redesigning workflows, building team capability, defining guardrails and evaluation criteria, and scaling the practices that improve speed, quality, learning, and customer outcomes. We are looking for someone excited to lead through this disruption with curiosity, urgency, and sound judgment.

This is a strategic people-leadership role that stays close to the work. You will use your business acumen and craft expertise to guide discovery and critique, help teams make difficult tradeoffs, and ensure the experience customers receive in production reflects the intent and quality of the design.

What you will do

• Portfolio strategy. Set and communicate a cohesive design vision across Trust Lifecycle Manager, the common platform, and other product areas. Translate company and product strategy into clear experience priorities.
• Product partnership. Operate as a strategic peer to Product and Engineering leaders. Shape roadmaps early, frame the right problems, make tradeoffs visible, and turn direction into executable plans.
• End-to-end craft. Raise the quality bar from discovery through information architecture, interaction and visual design, prototyping, content, accessibility, design systems, and production design QA.
• Customer insight. Build strong feedback loops with customers and with Sales and Support. Use qualitative research, product data, and field evidence to identify opportunities, validate decisions, and measure outcomes.
• Platform coherence. Create connected journeys across a large product surface. Partner with our design system lead to champion reusable patterns while allowing product teams to solve domain-specific needs.
• AI transformation roadmap. Define and lead the design function's roadmap for AI-enabled and agentic ways

[…]
learning resources

• Employee referral bonus program and additional company perks and discounts
• Internal rewards and recognition platform ( Motivosity ) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
• Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

#LI-RR1
Compensation Transparency:

The annualized base salary range for this position is outlined below.

Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, job duties, business needs, and location. For roles that include additional compensation components, total compensation may include base pay, bonus, equity, or other incentives.

This role may also be eligible for benefits, which will be discussed during the hiring process. We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process.

For more information regarding our comprehensive benefits, see the benefits section.

Base Salary
$200,000 — $240,000 USD