Senior Forward Deployed Engineer (Full-Stack)

The posting, as Dscout wrote it

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.

At Dscout, we're building the human-grounded layer that teaches AI to work in the real world and proves it stays aligned there. We are expanding our smart and driven team and would love for you to join us.

Dscout AI Training & Evals builds human data and evals that show whether AI works for real people. For ten years Dscout has captured how people behave in real context, with consent and scientific rigor. Dscout AI Training & Evals points that engine at AI: consented human behavior and judgment, turned into the training data, evals, and benchmarks AI teams trust.

Models ace benchmarks and still surprise people in the wild. A benchmark says how capable a model is. It does not say whether the model works for the person using it, across weeks, in the mess of real life. That gap is where we work.

We serve AI researchers, the product builders who ship alongside them, and the research teams who partner with both. We are a new unit inside an established company: live customers, a mature platform (React, Elixir, Python, Swift, Kotlin; SOC 2 and HITRUST certified), a small senior team, and room to build. We work AI-native. Agents write code, evals gate changes, and we aim to do in months what used to take years.

A note from our Chief AI Officer & GM. The hardest AI problems show up when a model meets real people, with their tools, their interruptions, and their goals. Our customers need a partner who can design the answer, build it, and ship it fast. Ground Truth sits where deployment meets research: what we learn in the field shapes the science, and the science shapes what we ship. Come build it with us.

Why this seat

• Work directly with AI labs and AI product teams on problems that have no playbook yet.
• Build on a platform that already works, so your time goes into the hard part, not the plumbing.
• Own technical decisions on your programs, and see your builds become a product.
• Join a small senior team with direct access to the GM, our Principal Engineers, and the Head of AI Research.

Our Strategic Project Leads run customer programs from first scoping call to final data delivery. You are their technical partner and builder. Customers ask for things that have not been built before: weeks of real-world AI use, captured in context, delivered as data a lab can train or evaluate on. You work out how. Some of it our platform already does, some needs configuring, and some has to be built. Knowing which is the job.

Programs you will work
[…]
any that is open and transparent with our team. You will know what is happening and why it matters.

Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address.

When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy .

Dscout participates in the E-Verify program in certain locations, as required by law.

Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in the following locations: Montana, Hawaii, Alaska, and Washington DC.

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