Senior Sales Operations Associate - Enterprise

The posting, as Elastic wrote it

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Due to our continued growth, we are seeking a seasoned Sales Strategy and Operations professional to join our team. In this role, you will define and scale operational best practices, support sales strategy and planning, and drive data-informed decision-making across the sales organization. You will partner closely with sales management to assess business health, design and interpret key performance metrics, and identify opportunities to capture untapped market potential.

To succeed in this role, you need a solid understanding of sales processes and industry best practices. This is important, especially in a fast-growing environment. You should be able to predict how product releases, changing coverage models, and sales policy changes will affect the sales team. Then, you must turn that insight into effective sales execution and oversight. You will also lead system enhancements and reporting initiatives needed to establish, track, and present key sales performance indicators to senior management.

What You Will Be Doing

Analyze business health and present data-driven recommendations to senior management to support strategic decision-making and investment planning

Design and interpret key performance metrics, identify areas of weakness, and develop targeted plans to address gaps

Identify untapped market potential and design and implement sales plans to capture growth opportunities

Design and implement sales coverage models for the direct sales team, including territory alignment and forecasting

Perform ad hoc analysis to support sales strategy, planning, and executive-level reporting

Implement best practices that drive simplification, efficiency, and productivity improvements for sales users

Manage core sales operations functions including user setup, territory management, forecasting, and data hygiene

Conduct sales leader training sessions and develop change management materials to drive adoption of new processes and tools

What You Bring

MUST HAVE Deep technical expertise in Salesforce with experience in related cloud-based or web-based technologies

Bachelor's degree and 3-5 years of experience in Sales Operations, Business Systems Analysis, or a similar function

Self-starter mentality with the ability to shift priorities quickly, solve problems creatively, and deliver
[…]
inimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co . We will reply to your request within 24 business hours of submission.

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