Workflow Consultant & Trainer

The posting, as Elation Health wrote it

Elation Health is transforming primary care through a cloud-based clinical platform designed to improve both physician and patient quality of life. Our mission is to strengthen the relationship between patients and physicians by creating clinical-first technology that supports value-based care and streamlines clinician workflows.

Serving thousands of independent practices, medical groups, and risk-bearing entities across the country, Elation helps providers deliver exceptional care while meeting the operational and financial demands of modern healthcare.

We are seeking a highly motivated, bilingual Workflow Consultant & Trainer based in Southern California to lead onboarding, training, and workflow optimization efforts within our most strategic enterprise partner networks.

This role is centered on enabling providers and their teams to fully adopt and maximize Elation Health's platform through hands-on training, live and virtual instruction, and ongoing workflow consultation. The ideal candidate brings deep cultural competency and fluency in Korean and English, building lasting trust within the communities we serve.

You'll serve as the primary training and workflow resource embedded within our enterprise partner ecosystem, running structured training sessions, developing practice-specific workflows, and ensuring providers confidently adopt Elation. Expect 100% on-the-ground presence across partner sites, clinics, and community events.

This is a part-time contract role (30 hours/week) with a three-month review.

Responsibilities

Training Delivery — Live & Virtual

• Design and lead bilingual (Korean and English) onboarding and training sessions for providers, clinical staff, and practice administrators across enterprise partner networks.
• Deliver both in-person training at practice sites and structured virtual sessions via video conferencing tools.
• Build and maintain a library of training materials, workflows, quick reference guides, and session recordings in both languages.
• Run role-specific training tracks for physicians, MAs, front desk, and practice managers, ensuring each stakeholder understands their workflow within Elation.
• Facilitate group training workshops, one-on-one coaching sessions, and refresher trainings post-go-live.

Workflow Consultation

• Partner with practices to assess current workflows and map them to Elation's clinical platform, identifying gaps, inefficiencies, and optimization opportunities.
• Provide tailored workflow recommendations that align with each practice's specialty, care model, and value-based care requirements.
• Guide providers through best practices for clinical documentation, care gap workflows, quality measure tracking, and EHR utilization.
• Collaborate with implementation and customer success teams to ensure workflow designs are scalable and sustainable.

Community & Provider Engagement

• Represent Elation Health at local provider events, workshops, and seminars, educating provi

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tical workflow guidance that resonates with clinical staff.

• Comfort engaging with physicians (MD/DO/NP/PA), practice managers, and administrative staff, understanding their distinct workflows and priorities.
• Experience conducting workflow assessments and developing implementation-ready workflow documentation.

Field Presence & Collaboration

• Proven ability to work effectively in a field-based role, managing a portfolio of active training engagements across multiple sites simultaneously.
• Strong cross-functional collaboration skills; able to work closely with Customer Success, Implementation, Product, and Partner Relations teams.
• Self-directed and highly organized, with the ability to manage scheduling, materials, and follow-through independently.

Location & Travel

• Based in Southern California; able to travel locally (~80%) for in-person training sessions, community events, and partner site visits.
• Willingness and ability to travel for regional events and enterprise partner meetings as needed.

Salary: $40-45/hour (30 hours/week)

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.