Junior Billing and Accounts Receivable Specialist

The posting, as EliseAI wrote it

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $350 million https://eliseai.com/blog/intelligence-is-getting-cheaper-life-should-too funding round at a $4 billion valuation led by Andreessen Horowitz (a16z) and Bessemer Venture Partners to accelerate this mission.

About The Role

Reporting to the Financial Controller, the Junior Billing & Accounts Receivable Specialist will support collection activities, track slow-paying customers, and escalate unresolved accounts to the appropriate teams. Additionally, they will assist with billing tasks. EliseAI is growing its in-house Accounting department to create a top-tier team that drives the company’s growth by supporting other business functions and providing insights into business performance. This role is crucial for resolving overdue invoices and enhancing the company’s cash flow. The position is based at our New York City headquarters.

Key Responsibilities

• Monitor outstanding balances, proactively follow up on overdue accounts, and collaborate with customers to address payment concerns. This includes sending account statements, partnering with Customer Success Managers to resolve issues, and keeping detailed, up-to-date records of collections activities and documentation
• Ability to handle large volumes of AR and tailor collection methods based on customer responses or lack thereof
• Support the team by preparing and distributing complex accounts receivable invoices for customers using billing platforms like Subscript, NetSuite, and other relevant tools
• Create customized customer invoices for submission through third-party billing portals
• Assist in maintaining up-to-date customer information in Salesforce, NetSuite, and other billing solutions
• Assist with billing portal registrations and compliance efforts by coordinating with customers and, when necessary, collaborating with the legal team, customer success team, and insurance broker

Requirements

• Bachelor’s degree preferred; major in accounting, finance, economics, mathematics, or a related field preferred
• Minimum 2+ years of relevant experience in billi

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ommuter benefits

• 401k benefits
• Monthly fitness stipend
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Fun company social events through our Elise and the City program
• Unlimited vacation and paid holidays
• We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range

The salary range for this role is $63,000 - $70,000, based on experience. EliseAI offers a competitive total rewards package which includes base salary, equity and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

Employment with EliseAI is on an “at-will” basis, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We will also consider qualified applicants in accordance with the Austin Fair Chance Hiring Ordinance.

If you need assistance or a reasonable accommodation during the application or recruiting process due to a disability, please contact us at interview.accommodations@meetelise.com.