General Manager - Sanitation

The posting, as EquipmentShare wrote it

Build the Future with Us — EquipmentShare is Hiring an Operations Manager – Sanitation

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We are hiring an Operations Manager – Sanitation for our growing sanitation operation in Columbus, OH . This is a hands-on leadership role for a disciplined operator who thrives in fast-paced environments, leads through service, and understands that operational excellence exists to support the customer promise.

The Operations Manager will oversee the day-to-day execution of our sanitation operation, including portable restrooms, restroom and shower trailers, sanitation service vehicles, yard operations, drivers, technicians, deliveries, pickups, and service routes . This person will help set the operational tempo of the branch while building a culture grounded in customer centricity, servant leadership, safety, cleanliness, and performance.

Primary Responsibilities

• Lead daily sanitation operations including portable restroom service, restroom and shower trailers, delivery and pickup operations, service routes, yard activities, and equipment readiness .
• Manage and support drivers, yard technicians, service technicians, and other sanitation team members to ensure safe, efficient daily execution.
• Champion a customer-first culture where cleanliness, responsiveness, reliability, and on-time service are non-negotiable.
• Coordinate daily driver routes, deliveries, pickups, exchanges, and recurring service schedules to maximize fleet and labor efficiency.
• Ensure portable restrooms, restroom trailers, shower trailers, and related sanitation equipment are clean, functional, properly maintained, and rental-ready .
• Oversee the inspection, staging, deployment, and return of sanitation equipment.
• Ensure restroom and shower trailers receive appropriate preventative maintenance and repairs, including basic plumbing, electrical, HVAC, pumps, tanks, fixtures, toilets, lighting, and other trailer systems .
• Monitor sanitation truck and vacuum truck readiness and coordinate maintenance or repairs as necessary.
• Assist the General Manager in maximizing branch performance through disciplined execution of operational procedures.
• Establish structured operating rhythms including KPI reviews, labor planning, route planning, equipment readiness, and continuous improvement initiatives.
• Monitor operational metrics including on-time service, route completion, equipment utilization, fleet readiness, customer service levels, labor efficiency, revenue, and profitability .
• Respond quickly to service issues, emergency requests, equipment failures, missed services, and changing customer requirements.
• Familiarize you

[…]
milar operational environment.

• Experience managing drivers, technicians, route-based operations, or field-service teams strongly preferred.
• Portable restroom, restroom trailer, septic, vacuum truck, waste, or sanitation industry experience is highly preferred but not required for a strong operational leader with transferable experience .
• Demonstrated success leading teams in high-volume, customer-focused operations.
• Strong financial and operational acumen.
• Excellent leadership, communication, and problem-solving skills.
• Results-driven mindset.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Ability to spend significant portions of the workday in the yard and field supporting operational activities.
• Ability to safely enter, inspect, and work around restroom trailers, sanitation equipment, trucks, and customer jobsites.
• Ascend and descend ladders, stairs, scaffolding, ramps, and similar equipment as necessary.
• Must be able to lift up to 50 pounds at times.

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.